Luisa Secondo Email & Phone Number

Montreal, Quebec, Canada

Montreal, Quebec, Canada

ACHIEVEMENTS*Learned to speak fluent Spanish in 9 months - Gildan provided in-office courses *Initiated and created a reception manual and organized employee training session to ensure seamless reception replacement *Initiated and created a guide for Turnover Reports increasing time efficiency for the HR department*Improved reports and forms for user.

Montreal, Quebec, Canada

ACHIEVEMENTS *Nominated and Awarded Employee of the Month, April 2009 *Initiated and created a Reception Manual for reception replacement/backup TASKS/RESPONSIBILITIES *Greeted clients upon arrival *Assorted, distributed and processed mail *Coordinated local courier *Processed reports, data entry and filing *Coordinated conferences and ordered food.

Montreal, Quebec, Canada

ACHIEVEMENTS *Approached by Rural Education Director to work on her team *Learned and worked with in-house systems -SIS and MinervaTASKS/RESPONSIBILITIES *Scheduled residents and students placement across the region of Quebec *Worked with hospitals (regarding hospital rotations) *Processed expense reports *Organized, ordered and set up food for meetings

Montreal, Quebec, Canada

ACHIEVEMENTS*Learned Oracle database software - (Banner) a room-booking/course, scheduling platform*Initiated and created a department vacation schedule for the director to ensure sufficient replacements for the departmentTASKS/RESPONSIBILITIES*Coordinated/booked courses, amphitheaters, events * Performed secretarial tasks i.e. reconciliation and petty.

Montreal, Quebec, Canada

ACHIEVEMENTS *Achieved receiving one of the highest overall quality assurance survey ratings *Initiated and created a reception manual replacement/backup *Efficiently + successfully responded to 400 calls daily (high volume calls-VoIP system) * Initiated and created HR agents weekly interview reports to demonstrate trends and volume of.

Montreal, Quebec, Canada

ACHIEVEMENTS *Learned and prepared Deduction at Source and Payroll for their client baseTASKS/RESPONSIBILITIES *Managed phone calls *Typed up letters and financial statements on a daily basis *Ensured that Government forms were dually completed *Assisted team with daily tasks i.e. reports, data entry and filing

Montreal, Quebec, Canada

ACHIEVEMENTS *Achieved the highest Centraide fundraising for the company *Learned and researching Out of Balances Reports (Reconciliation)TASKS/RESPONSIBILITIES *Performed secretarial and receptionist duties *Customer service relation – dealing with CDS participants *Proxy Department: Shareholder Meetings (data entering) *Reception replacement