Luisa Serrano Email & Phone Number

Dallas, Texas, United States

- Utilized Nimble AWS and Excel to create, edit, and affiliate member accounts, ensuring accurate data management.- Digitized and organized physical records, enhancing the accessibility and efficiency of the department's document management system.- Scheduled and coordinated meetings for the Vice President of Human Resources, optimizing executive time management.- Assisted in the recruitment process by scheduling interviews, coordinating communications with candidates, and facilitating interview logistics.- Managed the preparation and distribution of weekly publication orders, including label creation and mailing.- Supported cross-departmental collaboration by engaging with various teams to understand organizational functions.

- Processed and accurately dispensed an average of 800+ prescriptions daily while ensuring patients received correct medications and dosages.- Provided excellent customer service, addressed patient questions about medications, dosages, insurance, and billing.- Verified insurance coverage, process claims, and managed billing procedures.- Mentored and trained new pharmacy technicians through daily tasks throughout pharmacy.

Fort Worth, Texas, United States

Fort Worth, Texas, United States

- Conducted research that focused on drug formulation and drug delivery of lipid formulations under observation of third year pharmacy students. - Prepared different phase diagrams using different lipids and surfactants.

Bachelor'S Degree, Economics, Minor In Digital Culture And Data Analytics

Extracurriculars: TCU Ballet Folklorico, TCU Economics Club

High School Diploma

Activities and Societies: National Honor Society, Health Occupations Students of America, Mariachi Espuelas de Acero, Latinas in Progress