Luisa Suarez Email & Phone Number

Implements new quality assurance initiatives to increase product reliability and customer satisfaction. Developed marketing strategies.Establishes employee operations guidelines to standardize procedures.Responsible for creation, optimization, management, and growth of a team of 12.

Spearheaded in collections reeling in outstanding accounts receivable by 68% in the first year.Worked alongside CEO, Partners and Management to support in daily functions including by not limited to creating and filing notices, maintenance of office supplies and building, creating reports and presentations and client relations.Elected and appointed into.

Simplified accounts payable/receivable and payroll insuring that all postings are recorded accurately.Maintaining and providing information related to licensing, permitting, proposals, invoices, payroll, social media accounts, and reports in database.Enhancing office efficiency by implementing spreadsheet, updated books, and records, introducing.

Founded position of "Hybrid Adjuster" in company to work both medical and liability cases while collaborating with management to implement and achieve division goals for department and trainings.Spearheaded high volume of files of both medical and liability cases of 100+, answered arbitration demands and responses while bringing cases to resolutions.

Synthesized data into comprehensive quarterly written reports for management and collaborated with claims department and industry anti-fraud organizations to resolve claims.Evaluated over 10+ claims daily to determine current status of injury claim and develop plan of action, assessed all evidence with the ultimate goal of creating positive outcomes for.

Bachelor Of Science - Bs, Criminal Justice

Master'S Degree, Marketing / Digital Media