Luísa Amaral Email & Phone Number

Santa Cruz Do Sul, Rio Grande Do Sul, Brasil

- Facilitadora da gestão da qualidade, realizando treinamentos do padrão do sistema de gestão da qualidade- Gestão de informação documentada, garantindo retenção do conhecimento organizacional- Realização de auditoria interna para verificação do cumprimento do padrão ISO 9001:2015- Suporte às áreas administrativas e fabris no desenvolvimento de planos de ação, ações corretivas e preventivas, e solução de conflitos- Acompanhamento de auditoria externa de recertificação da ISO 9001:2015- Auditoria de Programa 5S, sendo responsável pela gestão dos critérios do programa administrativo, treinamento de novos auditores e lançamentos de apontamentos- Gestão de orçamento, produção de relatórios gerenciais, abertura de ocorrências orçamentárias- Auditoria de indicadores de processo e financeiros

Porto Alegre, Rio Grande Do Sul, Brasil

- Analysis of conversations regarding our strategic brands on social media and the digital environment, aiming to produce reports and feed dashboards to help stakeholders keep up with the brand's KPIs and have powerful insights on campaigns and reputation.- Support for crisis management by monitoring our brands on social media services and providing decision-makers with reports and information to give them a broad perspective of the situation.

Porto Alegre E Região, Brasil

- Analysis of our vehicles' audience measurements (radio, TV, newspaper and digital), feeding dashboards (Excel and Power BI) and creating reports to help stakeholders with strategic planning and sales. - Presentations with performance analysis for internal use and for TV Globo. - Support during meetings with clients, to share audience measurement information and help defend the relevancy of our products.- Development and presentation of educational material regarding audience measurement for all TV employees.

Santa Cruz Do Sul E Região, Brasil

- Admission process for full-time employees and apprentices for our unit in Santa Cruz do Sul;- Customer service for our factory employees (1200+ people);- Operational support for managers on termination processes;- Responsible for communication and training regarding the implementation of a new work hours management system.

Santa Cruz Do Sul

- Responsible for processes related to Labor Suits - gathering of documents, support on defense elaboration, identification of possible witnesses, etc.- Company's legal representative on court hearings.- Responsible for termination processes - exit interview, Union meetings, document organization, etc.- Support in Talent Acquisition processes - interview with candidates and yearly employees performance review.

Santa Cruz Do Sul E Região, Brasil

- Responsible for processes related to Labor Suits - gathering of documents, support on defense elaboration, identification of possible witnesses, etc.- Company's legal representative on court hearings.

Research Coordination Division

Position comprises working with editing a journal dedicated to publishing papers by scientific initiation fellows from the University, as well as managing projects related to the publication and the research division and solving daily issues brought by Professors and students partaking research fellowship programs at the University.

Santa Cruz Do Sul

Position working as an English instructor for brazilians and developing extracurricular activities for the students.

Mba Inovação De Design De Serviços, Design De Serviços

Service Design focuses on how design tools can help modeling services that offer a pleasurable experience to users. During the MBA I.

Programa Internacional, Marketing And Value Management, Top Student On The Marketing And Value Management

Activities and Societies: ESL Business English - AdvancedThis program was offered to Latin American students by the International Business.

Bachelor'S Degree, International Relations

Activities and Societies: Vice-President of the Academic Division of Students of Economics and International Relations (2014), Discussion.

Internacionalização De Empresas E Marketing Internacional

Curso de Extensão de Férias

Critical Thinking In Global Challenges

Curso online ofertado via Coursera.

Developing Innovative Ideas For New Companies: The First Step In Entrepreneurship

Curso online ofertado via Coursera.

Ux/Ui Design