Luisa Fernanda Castro, Pmp® Email & Phone Number

Winnipeg, Manitoba, Canada

• Contributing to new implementations including development, testing, and technical support documentation• Identifying areas of opportunity for the application of technology in business• Participate on cross-functional continuous improvement teams• Using Crystal Reports to maintain and create new reports for different areas of the company• Creating new programs and modifying existing programs in the configuration system based on engineering drawings and shop floor feedback.• Advanced analysis and problem-solving of daily issues with different departments

Bogotá, Capital District, Colombia

• Analyze and elicit requirements• Lead requirement sessions with business and system teams• Transform business requirements into technical specifications• Use of MS SQL Server, MS Visual Studio, ASP.Net Framework 4.8, JavaScript, Ajax, C# for web applications development• Use of Git as the version-control and collaboration platform• Use of collaboration tools such as JIRA and Confluence

Bogota,D.C., Capital District, Colombia

I led the implementation of technological solutions to meet business needs, diagnosing IT system problems, inefficiencies, and weaknesses.• Planning, executing and providing established deliverables to meet the project plan's targets while remaining within scope and budget.• Managed technology providers through tracking of service level with indicators defined.• Evaluated proposals or quotes for new developments or new tools using Cost-Benefit Analysis Model to find the best solution at the lowest cost. • Analyze and elicit requirements with client focus.• Used of collaboration tools such as JIRA and Confluence.Notable Accomplishments• Led implementation e-billing project to achieve elicitation activities with all involved departments and managed provider to engage in government's requirements.• Collaborated with IT provider regarding integration processes of new Customer Relationship Management System (Microsoft Dynamics CRM) with other applications such as SAP and Master Data Management (MdM) of IBM.

Winnipeg, Manitoba, Canada

• Lead the analysis, design, and documentation of business requirements for the development team• Transform business requirements into technical specifications• Use of agile practices, scrum, and continuous delivery• Collaborate with multiple functions to ensure quality software• Use of collaboration tools such as JIRA and Confluence

Bogota,D.C., Capital District, Colombia

• Identify improvement opportunities in processes to implement technology projects that generate value for the organization. • Planning, executing and providing established deliverables to meet the project plan's targets while remaining within scope and budget.• Managed technology providers through tracking of service level with indicators defined.• Evaluated proposals or quotes for new developments or new tools using Cost-Benefit Analysis Model to find the best solution at the lowest cost. Notable Accomplishments• Executed a project of operational efficiency and continuous improvement in the e-commerce platform, this resulted in the certification as a green belt in Lean Six Sigma.• Designed architecture of the Commercial Information System through Unified Modeling Language (UML) and user case technique, resulting in the full model of the system to develop internally. • Led developer team of Commercial Information System, including making schedules, assigning tasks, tracking process, and testing software quality.

Bogota,D.C., Capital District, Colombia

• Analyze and elicit requirements with client focus.• Write, modify, integrate, and test software code for e-commerce and web applications following the software development life cycle.• Testing and QA of the web applications delivered.• Project leader

Bogota,D.C., Capital District, Colombia

I conceptualized, designed, developed, and led development of software products (B2C) to targeted enterprise class customers. Utilized MS SQL Server, My SQL, Data Model, MS Visual Studio, Microsoft .NET, ASP.Net, JavaScript, Ajax, Visual Basic, C#.• Analyze and elicit requirements with client focus.• Write, modify, integrate, and test software code for e-commerce and web applications following software development life cycle.• Testing and QA of the web applications delivered.• Project leader

Bogota,D.C., Capital District, Colombia

Analysis, design, development, and implementation phases of an Information System designed under the architecture of applications on 3 levels. This system includes the definition of guidelines, procedures, and schemes to implement a Quality Management System in the administration of Promina networks. All development was worked on ASP.Net.

Bogota,D.C., Capital District, Colombia

I developed a multi-level Integrated Management System as an independent professional• Led elicitation process requirements• Developed in Visual Basic, MS SQL Server, IIS, HTTP, JavaScript, and UML.

Bogota,D.C., Capital District, Colombia

Analysis, design, development, implementation, testing, and implementation phase of an Information System designed under the 3-tier application architecture. This system contemplatesthe registration and control of TELECOM correspondence at the national level. Development was worked on Java, J2EE, and Oracle 8i

Certificate Applied Business Analysis, Applied Behavior Analysis, Business Analyst Certified

Activities and Societies: Knowledge in the IIBA Business Analysis Body of Knowledge (BABOK) Accomplishment in Career Preparation in Canada

Certificate Business Process Management Program, Business Administration And Management, General

Activities and Societies: BPM Certificate program to develop the skills in designing, modeling, analyzing, improving, automating.

Systems Project Management Specialist, Management Information Systems, General

Activities and Societies: PMI Postgraduate diploma for the development of skills in conceptualization, design, development, execution.

Computer Network Engineering, Computer Science

A bachelor's degree in Computer Science Engineering. WES assessment # 4273341IMM