Luisa Henriquez Davila Email & Phone Number

Reston, Virginia, United States

Reston Va

Processed new patent, litigation, trademark matters according to department guidelinesCommunicated with attorneys and staff as necessary to complete records requests in an accurate and timely mannerUtilized appropriate department databases, including Legal Key and Elite to input, update, and manage records dataOpen and date stamp foreign and courier mail, flagging attached debit notices, identify mail to be forwarded to docket departmentAudited and tracked files to ensure all files are logged and accounted for the records departmentRecalled off-site legal documents from GRM Document Management and RECALL to provide attorneys and legal secretaries with access to documentsMaintained file organization according to firm standardsAssist in the Trademark department to process legal documents and to mail them out, save email correspondence in a different system (NETDOCS), put files together for different clients. Notarize documents when requested.

Assist secretaries when requesting files in legal key, and files away correspondence.Helps Project manager in legislation projects when requested.Help the Records Department with projects using legal key, elite.Assists with timely delivery and proper setup of catering orders as necessary.Make sure that all conference rooms are set properly for meetings and events.Utilizes conference room scheduling system and request slips to assemble, refresh and breakdown meeting beverage and supply setups within established time frames.Covers front desk for lunch and breaks.Ensures proper functioning of pantry equipment and coordinates necessary repairs with vendor.Respond in a timely manner to special or last minute setup requests.Meet deadlines as required by management.Work well independently or with a team as well under pressure.Interacts effectively and courteously, in person, by telephone, and in written correspondence with attorneys, supervisors, coworkers, and other business professionals.Serves as a backup to other team members as needed. Utilizes appropriate department databases, including Legal Key and Elite to accurately input, update, and manage records data, ensuring data integrity.Utilizes established procedures to sort, identify and process mail and/or firm records in a timely manner.Distribute incoming faxes and mail. Reply to email requests promptly.Maintains confidentiality of firm, client, and coworker information.Serves as a backup for the record department as needed.Utilizes established procedures to sort, identify and process mail and firm records in a timely manner

Answered phones and emails with professionalism.Effectively communicates with personnel as necessary to complete records requests in an accurate and timely mannerCalled current clients to remind them of their upcoming paymentsSent cards and emails as payment reminders to current customers.Files paperwork and maintained all records in compliance with the agency’s guidelines and policies.Served as a translator for the Spanish customers.Made sure all files were kept in order.Managed inventory for all archived files and records.Ensured adherence to all record protection audits.

Alexandria, Virginia

Input patient’s data in the system.Verified insurance information.Scheduled patients’ appointments.Maintained and kept daily, weekly and monthly stats for patients and lawyers.Provided leads via fax and email to various doctors and attorneys.Ensured proper maintenance of petty cash.Served as a liaison between the medical staff at the office and the patients.Translated to Spanish patients who are non-English speaking.Responsible for efficiency answering inbound and outbound communication via multi line telephone, internet and facsimile.

Arlington, Virginia

Represented all administrative functions such as expediting reports, monitoring incoming calls, and apartment availability.Processed all work order reports.Responsible for scheduling monthly on-call maintenance for over 20 properties.Processed intake requests for maintenance including scheduling of pest control.Maintained parking sticker log for the property.Represented all expediting functions within the office environment.

Associate'S Degree, International Relations And Affairs

High School Diploma