Luisa Fda. Ramirez R. Email and Phone Number
With over 8 years of experience in challenging roles, I have ensured operational efficiency and customer satisfaction. Currently, I am focused on FrontEnd web development with HTML, CSS, JavaScript, and Angular. I am working on projects to kickstart my career as a web developer. My ability to collaborate in multidisciplinary teams, adapt to changes, and tackle tasks efficiently allows me to face new challenges in programming and software development. In addition, I am strengthening my English skills to improve my communication in international environments. I am constantly seeking to improve my skills and add value in dynamic and changing environments.
Isolved
View- Website:
- isolvedhcm.com
- Employees:
- 1630
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Data Entry | Migration AssociateIsolvedAntioquia, Colombia
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Operations AssistantCovitec Feb 2023 - Aug 2023Medellín, Antioquia, ColombiaIn this role, I excelled in programming and updating communication devices for intrusion systems, ensuring their smooth operation and customer satisfaction. Additionally, I provided crucial support to technology operators at the monitoring center, enhancing operational efficiency. I also played a key role in maintaining and revising intrusion systems, while keeping documents and customer data updated, demonstrating my organized and effective approach to information and security management. -
Information Technology AnalystThe Click Clack Hotel Mar 2022 - Jan 2023Medellín, Antioquia, ColombiaI successfully ensured efficient WiFi service in the hotel, enhancing the guest experience. Additionally, I implemented a thorough inventory and asset control system, resulting in effective resource management and cost reduction. I also introduced a signed asset handover process to improve staff accountability in asset care. Moreover, I enhanced vendor management and cost control, and provided high-quality support to guests and hotel operations. My emphasis on operational efficiency and project management greatly contributed to my success in this role. -
It AnalystGrupo Nethexa Dec 2018 - Mar 2022Medellín, Antioquia, ColombiaI demonstrated excellence in ensuring compliance with service levels at the help desk, optimizing incident, problem, change, and configuration management processes, and developing productivity statistics. Additionally, I coordinated with internal and external groups aligned with business objectives, escalated unresolved issues, and acquired skills in IP telephony and Asterisk support. These accomplishments demonstrate my focus on operational efficiency, interdepartmental collaboration, and technical skills development. -
Electronic AssistantSegurtec Ltda Feb 2018 - Nov 2018I excelled at efficiently scheduling and verifying technical services to ensure a prompt response to user needs. I also optimized the management of service orders by maintaining accurate records and settling them efficiently. I implemented a system to ensure fair commissions for technical personnel and rigorously controlled their availability and scheduling throughout the year. Additionally, I successfully coordinated maintenance schedules and tracked installations, demonstrating management and organizational skills that contributed to the company's success.
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Website Content ManagerSuconel S.A. Nov 2014 - Feb 2018I successfully kept technical specifications and comparative tables up to date for various electronic components and industrial equipment, enhancing the accuracy and usefulness of the information for customers across the country. I also devised social media marketing strategies and arranged webinars to showcase the company's products, bolstering its online presence and boosting customer engagement. These initiatives demonstrate my skill in managing technical data and supporting the company's expansion and visibility. -
Training TechnologistEmpresas Públicas De Medellín - Epm May 2013 - May 2014During my time at the EPM Telecommunications NOC, I excelled in managing SDH and PDH network platforms, performing network programming and commissioning, and ensuring the successful installation of equipment in key locations. Additionally, I managed events and faults in the SDH and PDH networks, and contributed to the development of the network topology and synchronization network. I also programmed switches and layer 2 devices. These achievements highlight my ability to maintain and optimize critical telecommunications infrastructures, ensuring operational continuity and network performance. -
TraineeUne Epm Telecomunicaciones Nov 2009 - May 2010During my performance, I excelled in identifying and effectively resolving errors and damages in radio telecommunication equipment, ensuring seamless service continuity. Additionally, I analyzed and optimized the interconnection protocols of the communication system, contributing to enhanced efficiency. I successfully conducted corrective and preventive maintenance on communication systems, showcasing a commitment to continuous improvement and reliable service.
Luisa Fda. Ramirez R. Education Details
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Nodo EafitWeb Development -
Instituto Tecnológico MetropolitanoElectronic Engineer
Frequently Asked Questions about Luisa Fda. Ramirez R.
What company does Luisa Fda. Ramirez R. work for?
Luisa Fda. Ramirez R. works for Isolved
What is Luisa Fda. Ramirez R.'s role at the current company?
Luisa Fda. Ramirez R.'s current role is Data Entry | Migration Associate.
What schools did Luisa Fda. Ramirez R. attend?
Luisa Fda. Ramirez R. attended Nodo Eafit, Instituto Tecnológico Metropolitano.
Who are Luisa Fda. Ramirez R.'s colleagues?
Luisa Fda. Ramirez R.'s colleagues are Brad Galloway, Kris Zech, Katelyn Vollnogle, Michael Botte, Melissa Jamison, Seneya Williams, Martha Barrera.
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