Fernanda Sanchez Rey Email & Phone Number

Estados Unidos

-Manage end-to-end recruitment for Walmart US (1.5 years), Disney, SC Johnson, Danone, and other bilingual clients in Latin America.-Leverage platforms such as Workday, SmartRecruiters, LinkedIn, Craigslist, Daxtra, Paradox, Brazen, Indeed, and recruit diverse candidates through various sourcing methods, including hiring events, advertisements, and LinkedIn Marketing.-Advise hiring managers on recruitment strategies and best practices.Assess candidates to ensure alignment with job requirements and organizational culture.-Articulate job offers, manage counter-offers, extend offers, and conduct detailed negotiations, adhere to compensation guidelines to ensure competitive and fair offers.-Provide services including candidate slate preparation, talent pipeline development, recruitment activity reporting, and a consultative approach to talent acquisition.

Distrito Capital, Colombia

-Provide comprehensive recruitment services for the LATAM Supply Chain Division, collaborating as a strategic partner with human resources and management teams to achieve key recruitment goals.-Consolidate interview feedback to ensure accurate candidate evaluations and a streamlined selection process.-Advise managers and HR Business Partners (HRBPs) on negotiating competitive compensation packages, including sign-on bonuses, relocation, holiday, stock options, and annual bonuses.-Monitor and report on key recruitment and HR metrics, ensuring alignment with organizational objectives.-Specialize in supply chain talent acquisition across LATAM, with a focus on onboarding and enhancing diversity efforts in Brazil, Peru, Argentina, Colombia, and Mexico.-Utilize recruitment tools such as Workday ATS, HiredScore, Taleo, Zoom, SalesForce, LinkedIn Recruiter, Empleos Maquila, Teams, Booking, and the GOLD trainee program to execute targeted recruitment marketing campaigns.-Document and standardize compensation plans for unionized salaried positions in Argentina, ensuring compliance and transparency.

Bogotá, Distrito Capital, Colombia

-Lead HR operations, overseeing administration, payroll, benefits, and talent acquisition processes.Develop and implement training programs, facilitating onboarding and improving employee integration.-Formalize recruitment, welfare, and payroll policies, standardizing procedures to ensure compliance and operational efficiency.-Certify 78% of staff in soft skills and customer service, launching the company’s first nationwide training initiative.-Establish the HR department from the ground up, incorporating payroll, benefits, talent acquisition, onboarding, training, performance appraisals, and fostering a culture of work-life balance.-Build strategic training partnerships with SENA and Compensar, enhancing employees’ professional development.

Bogotá D.C., Colombia

-Provide support to the development and delivery of the HR strategy for the Credit Union.-Support the Credit Union in all HR matters at the 19 sites, while overseeing recruitment, training, and development, along with the day-to-day HR function for all employees.-Facilitate the consolidation of feedback from interview teams to improve onboarding and training processes for new hires.-Manage the HR department’s annual budget, ensuring efficient allocation of resources.-Lead HR management for over 8 months, exceeding KPIs while overseeing payroll and SSGT specialists.-Drive a cultural transformation by implementing performance and competency evaluations, closing skill gaps, and aligning the department with strategic goals.-Launch a “School of Leaders” program and develop succession plans to ensure leadership development and long-term organizational growth

Funza, Cundinamarca, Colombia

-Manage disciplinary processes for 1,300 employees and negotiate with trade unions.-Execute and schedule certifications for work at heights and forklifts through UVAE-SENA.-Carry out climate and culture interventions, implement welfare plans, leadership schools, and recognition programs for distribution centers.-Execute promotion of internal personnel and mass recruitment, manage the full recruitment cycle, achieving the recruitment of 400 workers in 2 weeks.-Lead culture and wellness programs, leadership development schools, and employee recognition programs.-Administer organizational climate and culture surveys, analyze results, and develop and execute action plans.-Manage end-to-end sourcing of staff through external recruitment agencies, validate correct invoicing and traceability.-Manage all aspects of training administration, ensuring the successful delivery of new employee orientation programs.-Provide day-to-day support to the regional team, ensuring budget compliance and reviewing invoices generated by and for the 3 distribution centers.

Calle 57# 9-07

-Led comprehensive selection processes and managed public recruitment announcements in accordance with union agreements.-Developed and implemented learning and development programs, ensuring alignment with organizational goals and continuous follow-up.-Monitored, measured, and evaluated organizational development plans, reporting on achievements to drive continuous improvement.-Promoted best practices and facilitated organizational learning to enhance overall performance.-Full cycle recruitment process

Bogota, D.C., Capital District, Colombia

-Provide psychological support for all users, teachers, students, and the public requiring psychological assistance at the Conciliation Centre - Politécnico Grancolombiano.-Provide training to lawyers, other trainees, and teachers in psychological first aid.-Document the process guide for conciliation, including the psychological care of the public using the services of the conciliation centre.

Bogotá, Distrito Capital, Colombia

-Administer and interpret psychotechnical tests, including Valanti, Underwater Figure Test, projective tests such as WARTEGG, and others.-Manage employment platforms; conduct competency-based interviews; assessment center management.-Utilize and propose various recruitment sources.-Knowledge of legal regulations and provide advice to client companies on the application of legal norms.-Recruit and select personnel on a large scale.

Bogota

-Lead the selection and recruitment process, ensuring the acquisition of high-quality talent.-Develop and maintain temporary clients by providing support in the development of processes, competencies, and job profiles.-Implement and improve recruitment and selection processes to ensure efficiency and effectiveness.-Lead the team of selection psychologists, recruiters, receptionists, and administrative support staff of the temp agency.-Work closely with the SSTT Billing Management team and the Human Talent Coordinators of client companies to identify staffing needs and develop talent acquisition strategies.-Maintain accurate records of the entire selection and recruitment process.-Participate in special projects related to talent acquisition and workforce development, including recruitment fairs, flyering, and canvassing.-Design talent acquisition strategies.

Bogota

-Design competency-based interview models aimed at management and executive positions.-Raise awareness and define recruitment policies.-Select, hire, and recruit at national and international roles.-Manage affiliations, recognize leave and incapacity, and support occupational health programs.-Register occupational accidents and monitor the health status of affected employees.-Organize and monitor training, health, welfare, and compensation programs for employees.-Support performance evaluation and competency-based evaluations.

Bogota

-Recruit and manage affiliations and dismissals of direct and external staff of the company.-Receive and register payroll updates for 100 employees.-Implement wage flexibilization through PACC Benefits.-Support the occupational health area.-Organize events and plan and develop welfare activities.-Provide training and develop benefit plans.

Bogotá, Distrito Capital, Colombia

-Migrate processes and clients to the SAP platform, ensuring a smooth and uninterrupted transition.Apply payments in bulk, performing account and portfolio reconciliations for clients across Colombia.-Serve as a backup for external operations in the Cali and Bucaramanga branches.-Train new hires on customer service processes and payment management.-Supervise call center operations when necessary.-Train teams in the payments and account/portfolio reconciliation division.-Consult and manage banking interfaces to ensure correct payment application.-Handle and resolve customer requests, complaints, and quality issues, providing quick and effective solutions.Provide comprehensive support to clients, ensuring their satisfaction and long-term loyalty.

-Responsible for advising clients on their accounts, products, and services, including long-term loans, credit cards, and insurance- Provided consultation on fraud protection and managed the placement of financial products, particularly credit cards, refinancing, payment agreements, and customer claims, ensuring effective customer service and tailored solutions.

Bogotá, Distrito Capital, Colombia

-Manage and coordinate nationwide pump service operations, ensuring timely and efficient product delivery in line with customer contracts.-Oversee the billing process to ensure accuracy and timely invoicing, reducing discrepancies and maintaining a seamless financial flow.Handle customer inquiries, complaints, and claims, resolving issues promptly while maintaining a high level of customer satisfaction.-Collaborate with logistics teams to streamline delivery processes, optimize scheduling, and ensure the efficient allocation of resources.Implement process improvements in service delivery to enhance operational efficiency and reduce costs.-Ensure all services comply with legal and contractual obligations, maintaining close communication with customers and internal teams.-Develop and maintain strong client relationships, acting as the main point of contact for key accounts and fostering long-term partnerships.

Upper Intermediate, Ingles

Activities and Societies: Brístol UK

Master Of Business Administration - Mba, Human Resources Management/Personnel Administration, General, 9.69

Activities and Societies: Human Resources Managment

Postgraduate Degree, Human Resources Management/Personnel Administration, General

Activities and Societies: Coaching and PNL

Master Of Business Administration - Mba, Human Resources Management/Personnel Administration, General

Postgraduate Degree, Psychology

Bachelor'S Degree, Psychology

Diploma Of Education, Labor And Industrial Relations

Community Psychology

Activities and Societies: Psychological first aid

Diploma Of Education, Education/Teaching Of Individuals With Emotional Disturbances

Activities and Societies: Mindfulness to regulate emotions Plenary Emotional Intelligence Programme