Luisa Gentile Email and Phone Number
Luisa Gentile work email
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Luisa Gentile personal email
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I am a passionate, energetic and versatile professional, with significant international experience in multinational corporate, nonprofit and higher education organizations in Europe, Middle East and South East Asia , where I have covered managerial roles in People & Change Management , Project Management and Corporate Social Responsibility.My recent work as Founder of Professionals Doing Good has focused on helping leadership, strategic thinking and philanthropic advice to nonprofit sector. I am passionate about the idea that investing in developing skills is one of the best ways that non profits can take their performance to the next level and have a greater impact on the world. I serve as board member and mentor for executives to several charitable organizations in Cambodia. I am also a free-lance trainer and regular speaker at conferences and university lectures, specialized on change management, sustainability leadership and employees' engagement.I hold a BA with Hons in Education (Terza Universita’ degli Studi di Roma) , Post-Degree in People & Organizational Development (University of Essex) . I am a GRI 4 certified trainer and a MBTI licensed trainer.
Professionals Doing Good
View- Website:
- professionalsdoinggood.com
- Employees:
- 3
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Founder And DirectorProfessionals Doing Good May 2017 - PresentSiem Reap , Cambodia- Created "Professionals doing good", a social enterprise whose mission is to build the capacity of local Cambodian ethical organizations by connecting them with highly skilled and qualified volunteers. - Provided 19.000 volunteers hours , completed 58 volunteer projects, supported 18 Cambodian charities and social enterprises.
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Advisor To The Italian Cambodian Business AssociationIcba Italian Cambodian Business Association Sep 2019 - Dec 2022Phnom Penh (Cambodia)-Created and launched "Italy in Cambodia - Everything Authentically Italian in Cambodia", a non-for-profit program sponsored by the Italian-Cambodian Business Association, to celebrate and promote authentic Italian excellence found in Cambodia. The initiative has received the endorsement of the Italian Embassy in Bangkok and the European Chamber of Commerce in Cambodia (Eurocham ). www.italycambodia.com -
Corporate Social Responsibility Project ConsultantEurocham Cambodia 2021 - Jul 2022Phnom Penh, CambodiaKicked off the Human Rights and Due Diligence (HRDD) project in partnership with GIZ by conducting a needs assessment study across stakeholders in the Cambodian textile and garment sector. The research outcomes were presented in online webinars. -
Non For Profit Executive DirectorCambodian Community Dream Organization ( The Ccdo) 2016 - 2017Siem Reap, CambodiaAssessed and reorganized the NGO to ensure its financial sustainability and operational effectiveness.- Managed a team of 20 people and international volunteers.- Acted as a point of contact between local Operations and the US Board.- Selected, recruited, and mentored my successor. -
Head Of Social ResponsibilityKing Abdullah University Of Science And Technology 2014 - 2015Thuwal, Jeddah (Saudi Arabia)Created and implemented the “Good neighborhood- Al Jar” Program, an employee engagement program aiming to connect staff, students, professors, and accompanying families at the University with the local community in Saudi Arabia.- Delivered 8.000 volunteering hours for the benefit of the local community across four programs: education, job creation, environment, art, and wellbeing.- Launched a dedicated CSR intranet. -
Group Awareness And Transformation ManagerVodafone Group Services 2012 - 2014London, United KingdomCreated and implemented “Protect & Secure” - an awareness and transformation strategy to drive employees’ ethical and responsible behavior targeting 80.000 employees in 18 local markets - Launched a first time “Global Secure World Award” aiming to share employees’ stories of infosecurity success - Managed a cross-functional team of 21 dotted-line resources in 18 countries. -
Head Of Corporate Social ResponsibilityVodafone Qatar 2008 - 2012DohaCreated, designed, and launched “Better World,” Vodafone Qatar's time CSR program, encompassing initiatives covering people, products, profit, and the planet, aiming to inform and engage employees in ethical and sustainable initiatives.- Launched “World of Difference,” a competition aiming to promote social entrepreneurship with over 500 applicants- Managed 5 ML USD funds in charitable capacity-building projects in Nepal, Indonesia, and Cambodia in partnership with Reach Out To Asia.- Developed first-time CSR reporting with GRI standard- Awarded as one of the “Top 100 Thought Leaders in Europe and the Middle East 2011” by Trust Across America and Centre for Sustainability and Excellence.
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Organization, People And Transformation ManagerVodafone Italy 2006 - 2008Milano ItalyContributed to the launch of Vodafone Fixed Broadband network in year 2007 by creating, designing and launching an innovative functional training and change management framework.• Designed and implemented a training framework addressing 300 employees.• Engaged more than 400 employees in communication events
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Group Crm Change And Program ManagerVodafone Group Services 2005 - 2006Newbury - UkDefined and framed customer operations strategy and operational principles to support the brand • Built Customer Operations community across 16 Operating Companies to share best practices and help them reach their objectives and implemented a cross-cultural and remote community of good practice sharing.• Reduced 25% operational costs thanks to the “First Time Resolution” project implementation
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Crm Change And Project ManagerVodafone Egypt 2003 - 2005Cairo - EgyptProject managed the transition from Customer Service to Customer Relationship Management in Vodafone Egypt through the introduction of key CRM initiatives across the organization , such as Customer segmentation, Loyalty programme, Data Mining Database and Siebel platform.
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Learning And Development ManagerVodafone Italy 2000 - 2003Milan Area, ItalyResponsible for the Vodafone Italy call center staff's training. Designed and implemented an innovative professional development plan targeting 500 call center representatives, 100 supervisors & managers. The aspect of training covered induction for new comers, technical and marketing training, upselling and cross selling, complain management and soft skills.
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Customer Operations ManagerWind Tre 1999 - 2000Sesto San Giovanni, Milan Area, ItalyContributed to the start-up and launch of the Wind Enterprise Call Center in Milan.The role included recruitment, training and managing of 100 call center staff (customer operations representatives and supervisors) , reporting and relationship with key enterprise customers. -
Corporate TrainerWind Tre 1997 - 1999Rome Area, Italy ; Naples Area, ItalyContributed to Wind operational start-up by conducting induction and on-boarding training of 500 newly hired customer operations agents and supervisors for the Rome and Naples Call Centres.
Luisa Gentile Skills
Luisa Gentile Education Details
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People And Organizational Development -
Graduated With Honors
Frequently Asked Questions about Luisa Gentile
What company does Luisa Gentile work for?
Luisa Gentile works for Professionals Doing Good
What is Luisa Gentile's role at the current company?
Luisa Gentile's current role is Director at Professionals doing good.
What is Luisa Gentile's email address?
Luisa Gentile's email address is lu****@****ail.com
What schools did Luisa Gentile attend?
Luisa Gentile attended University Of Sussex, Università Degli Studi Di Roma Tre.
What are some of Luisa Gentile's interests?
Luisa Gentile has interest in Education.
What skills is Luisa Gentile known for?
Luisa Gentile has skills like Change Management, Corporate Social Responsibility, Project Management, Management, Strategic Planning, Training, Sustainability, Stakeholder Engagement, Team Management, Program Management, Telecommunications, Employee Engagement.
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