For the past 6 years I have been working for Salesforce in the Latin America Region. Currently I work as the Regional Success Architect for the Spanish speaking countries.Prior to this I spent 3 years as a Salesforce.com independent consultant, most of the engagements have been related to assisting in the implementation of new salesfoce.com projects as a Technical Architect, Developer and Solution Architect.Spent 5 years as a Salesforce Consultant for Astadia, Inc. As an Engagement Manager I was helping customers achieve their strategic goals by providing business consulting in the areas of sales, marketing, customer service, and employee performance. Previous to Astadia, I was a CRM Manager for Unisys Corporation. Work as an implementation Manager for many different projects:• City of New Orleans’s 311 Call Center. Deputy Project Manager for Emergency Operation Center for the City of New Orleans, in support of the recovery from the largest natural disaster in US History. • State of Pennsylvania Higher Education• Business Manager for the CRM Latin America practice • Implementation Support for Global Visible Commerce• Plan Colombia Asset Management System• General Services Administration.Specialties: Domain Expertise & SolutionsSalesforce.com, Siebel Consultant, Business AnalystCRM,SD Methodologies , Unified Modeling Language, Rational Unified ProcessManagement Consulting Services:Project Management, Implementation Manager, Business Reengineering, Application Development and Design, Multi-channel Strategies, Pre-Sales SupportProforma Tools, Web Integration, Portal Development, Internet/Intranet