• Responsible for docketing and running reports; monitoring trademark deadlines; filing new applications electronically; preparing and filing statements of use, extensions of time; electronic filing of assignments; electronic filing of the change of correspondence address; electronic filing of the change of attorney of record.• Responsible for instructing foreign associates in prosecution matters.• Responsible for obtaining and organizing specimens of use.• Conduct preliminary trademark searches to identify potential knock-out references.• Preparing power of attorney; and preparing assignment forms for execution.• Review, track and meet deadlines for content approval requests from labeling and marketing departments across the various business areas of the organization.• Research and assist with potential infringements reported by online watching services; electronic filing of extensions of time to oppose.• Set up and maintain incoming intellectual property correspondence and files in the IP document management system.• Maintaining PTO deposit account and handle vendor invoices.• Responsible for administrative office tasks such as ordering supplies, purging paper files, mailing correspondence, and shipping paper files.

• Responsible for the accurate and timely delivery of employee service forms submitted by all North America Roche affiliates.• Accountable to manage the workforce data system in order to ensure its integrity and reliability in providing accurate and timely workforce data for its customers.• Provide customer support in a fast-paced and changing environment, where multiple priorities need to be effectively managed while maintaining composure and flexibility in a structured environment.• Communicate and follow up with customers via phone or email whenever additional information is needed to ensure requests are successfully resolved.• Contribute to identify, drive, and/or participate in implementing process improvement activities.• Proficient with navigation of various online tools and technology, and use of MS Word, Excel and Powerpoint.• SAP knowledge and implementation.• High level of discretion with confidential material.

• Provide administrative support for the Talent Attraction and Development staff with a demonstrated ability to improvise, multitask, improve procedures, follow up and meet demanding deadlines.• Process and track all offer letters and new hire paperwork with same day delivery to candidates and managers for review and acceptance.• Contact point between recruiters, hiring managers, internal/external candidates and impacted departments to ensure proper communication and processing of internal, external offer letters and new hire paperwork. • Schedule and organize departmental events, travel arrangements, staff meetings and candidate interviews.• Responsible for maintaining office supply inventory.• Responsible for preliminary set up of a new hire or transfer into the Talent Attraction and Development Department.• Accountable for the completion of all new hire I-9 forms and E-verify. • Other projects and duties as assigned.

• Determine client needs, place appropriately skilled employees on flexible/full-time assignments and conduct quality control and arrival calls on all client orders. • Receive, write and process all client orders with a complete job description.• Assign appropriate pay rates for field employees and bill rates for clients within established guidelines.• Perform daily financial activities (payroll, accounts receivable, collections).• Communicate and coordinate the various aspects of operations required to ensure compliance with established policies and procedures, as well as local, state and federal laws and guidelines (Worker’s Compensation, Unemployment, Human Resources).• Conduct telemarketing to existing and prospective clients; may also perform outside sales activities. • Maintain communication with established clients to ensure successful business development and to promote client and employee retention.

• Responsible for coordinating contingent staffing needs for clients in the manufacturing and distribution industry. • Overseeing recruiting and hiring operations of over 150 employees.• Responsible for managing employee relations and facilitating new employee orientation program.• Accountable for payroll activities within the customer’s site and daily attendance reporting.• Serve as an interpreter between customer’s management team and Spanish speaking employees with the purpose of easing the communication between the two parties.

• Provided high-level administrative support to corporate office management and employees.• Attended phone calls, concluded the nature of calls and assisted callers to the proper department. • Greeted and directed incoming visitors to office personnel.• Acted as HR coordinator and assisted employees with questions regarding payroll, employment applications, and availability.• Ensured that every employee calling or coming into the corporate office was made available in MGI’s network.

• Processed several account transactions including cashing checks, checking and savings deposit, savings withdrawals, license plate renewal, tax payments.• Followed and executed fraud protection procedures.• Assisted customers with account activity inquiries and safety deposit boxes. • Worked at the drive-thru two to three times per week.• Assigned to assist in verifying customer’s large cash deposits.

• Served as project implementation manager for the startup of a 1.25 million square feet distribution center. • Responsible for managing six casepick modules, crossdock, and containment room. Oversaw 14 casepickers and 5 reach truck drivers. • Made sure outbound orders were accurately picked and completed by the scheduled deadline.• Verified Inventory of over 300 SKUs per casepack module.• Full employee performance management responsibilities including coaching, training, and development. • Cross-trained on both operating casepack shifts.• W.M.S. knowledge and implementation.• Verified payroll using Kronos system. • Observed daily operations with Facility Manager and Area Managers and completed a 6-week training program to prepare for a new distribution center in Marion, Indiana.

• Managed a team of one lead and 20 associates.• Oversaw operations of three shifts including scheduling, loading, and unloading of shipments. • Supervised the receiving and replenishment department of a fully automated music distribution center, which serviced 70% of Wal-Mart’s volume. Oversaw scheduling, loading, and unloading of shipments. • Ensure inventory accuracy upon receipt.• Prioritize staging and put away for current order use.• Worked closely with the corporate office to ensure accounts balance.• Full employee performance management responsibilities including coaching, training, and development. • Worked cross-functionally with the corporate headquarters in Accounts Payable issues.• Telnet and Oracle efficient.