Being a professional engaged in customer experience and relationship over five years, I have been working on business units of insurance services, academic operations and digital technology in companies of different sizes and market segments.I have thrived managing customer expectation, acting in projects on digital transformation with innovation, and exploration of new business opportunities by generating propositions to the managers and decision makers.I am an expert in people, with a high degree of affability and relationship capacity, managing to keep the business day-to-day through consultative relationships, conclusive results and quality.My main strengths are a professional style that is results-oriented proactively, ability to prioritize conflicting demands, work in line with the business strategy and entrepreneurship.I would like to ask for your valuable collaboration to identify opportunities where my contribution results in a continuous and consistent expansion of the business.Citizen of the European Union.Specializations: Digital Transformation, Marketing, Design Thinking, Innovation, Outsystems, Leadership, People Management, Negotiation, Distance Learning and Mobile Technologies.
Listed skills include Marketing, Microsoft Excel, Sales, Leadership, and 5 others.