Hello, I’m Luis, and I have a passion for optimized system performance, dynamic team leadership, outstanding customer service, and technical strategy.I am a driven IT professional with more than nine years’ experience in both senior-level and more hands-on administration positions with a demonstrated acumen for determining best-fit IT solutions to match business needs and organizational technical requirements. As an innovative problem solver, I have in-depth knowledge of server administration, performance analysis, process improvement, and Big Data applications.Organizational leaders know a proactive, highly skilled, and knowledgeable Systems Engineer & SCRUM Master possessing attention to detail, a specialty in collaborative leadership, a comprehensive understanding of end-user needs, and a commitment to delivering on data optimization is essential for any 21 st century organization. My resume speaks for itself in this regard and details my exceptional professional legacy.In addition to these business resources I could bring to your team, I have also achieved many successes in previous roles that demonstrate the work I am capable of, including:• Starting the implementation of SCRUM and Agile methodologies at Ford Motor Company resulting in improved process speeds.• Creating, designing, and installing from the ground up a new Big Data environment.• Managing an IT team to increase departmental computer replacement and repair processes by 40%. and increase the SLA% by 99%.I am seeking opportunities that engage my wealth of experience and skill and can challenge me in seeking new ways to improve team performance through sleekly designed and elegantly implemented technical solutions.