I'm an IT expert and project management professional with over 15 years of experience helping European and American companies successfully implement digital transformation projects. My expertise in IT service management is complemented by certifications in internationally recognized frameworks such as ITIL and PMP. I have a successful history of managing cross-functional teams and driving digital transformation initiatives with a strong emphasis on user-centered design. My expertise lies in creating strategies that prioritize the needs and preferences of users, while also delivering measurable business outcomes.I'm passionate about leveraging technology to drive business growth and customer satisfaction. As such, I'm always looking for new opportunities to help companies optimize their operations and achieve their strategic goals. Let's connect and explore how I can help your business thrive.