Luis Alvarez

Luis Alvarez Email and Phone Number

Lima, PE
Luis Alvarez's Location
Lima, Peru, Peru
Luis Alvarez's Contact Details

Luis Alvarez personal email

About Luis Alvarez

System Engineer with 15 years experience in CX/CRM projects (Siebel CRM, PEGA Sales Automation, SalesForce). Experience in many different industries like bank, telecommunications, automotive.Knowledge and experience are applied in sales, services and marketing in analysis, design, implementation, management and quality assurance services in technological systems, along with consulting advice and system solutions, being able to develop skills for building and delivering services proposals value for technology projects.I have loyalty initiative, opportunity identification, care requirements, research and problem-solving. I have leadership skills, willingness to work as a team and under pressure. Ability to lead teams, proactive, self-educated, adaptable to various work environments. With certifications in information technology

Luis Alvarez's Current Company Details
Ernst & Young Global Consulting Services

Ernst & Young Global Consulting Services

View
CX Senior Consultant
Lima, PE
Website:
ey.com
Employees:
371494
Luis Alvarez Work Experience Details
  • Ernst & Young Global Consulting Services
    Cx Senior Consultant
    Ernst & Young Global Consulting Services
    Lima, Pe
  • Ernst & Young Global Consulting Services
    Cx Senior Consultant
    Ernst & Young Global Consulting Services Oct 2021 - Present
    Panamá
  • Everis
    Expert Engineer
    Everis Mar 2021 - Oct 2021
    Lima, Perú
  • Ernst & Young Global Consulting Services
    Customer Relationship Management Specialist
    Ernst & Young Global Consulting Services Mar 2019 - Mar 2021
    Dominican Republic
  • Accenture
    Associate Manager
    Accenture Feb 2015 - Jul 2017
    Provincia De Lima, Peru
  • Novasys Peru
    Senior Crm Consultant
    Novasys Peru Aug 2013 - Feb 2015
    Perú
  • Latbc Mexico
    Senior Consultant
    Latbc Mexico Jul 2012 - Jul 2013
    Mexico, Df
    TelecommunicationsClient: Grupo Televisa. Telecommunications Position: Senior ConsultantTask: Senior Consultant for Latbc of Mexico in Telco project in Grupo Televisa.Responsibilities include:•Designing and implementing Siebel New Requirements.•Maintenance of the applicationAchievements:•Integrate Siebel with Portal BRMClient: GS1 of Mexico (Organization of Barcode)Position: Senior ConsultantTask: Senior Consultant for Latbc of Mexico in… Show more TelecommunicationsClient: Grupo Televisa. Telecommunications Position: Senior ConsultantTask: Senior Consultant for Latbc of Mexico in Telco project in Grupo Televisa.Responsibilities include:•Designing and implementing Siebel New Requirements.•Maintenance of the applicationAchievements:•Integrate Siebel with Portal BRMClient: GS1 of Mexico (Organization of Barcode)Position: Senior ConsultantTask: Senior Consultant for Latbc of Mexico in integration project between Siebel and Sap in GS1.Responsibilities include:•Designing and implementing Siebel New Requirements.•Designing and implementing Workflows using EAI services.•Maintenance of the applicationAchievements:•Integrate Siebel with SAP. Show less
  • Advanced Enterprise Solutions Sac
    Senior Consultant
    Advanced Enterprise Solutions Sac Sep 2008 - Dec 2011
    Perú
    Client: Empresa Editora El ComercioPosition: Senior ConsultantTask: Team Leader for maintenance and developing the SFA in the CRM application of El Comercio.Responsibilities include:•I kept in charge of the design, development and testing for functionalities.•Re - Designing and implementing Siebel New Requirements.•Maintenance of the application•Functional Solution ArchitectAchievements:•Deployment to 500 users•slash the time of sale… Show more Client: Empresa Editora El ComercioPosition: Senior ConsultantTask: Team Leader for maintenance and developing the SFA in the CRM application of El Comercio.Responsibilities include:•I kept in charge of the design, development and testing for functionalities.•Re - Designing and implementing Siebel New Requirements.•Maintenance of the application•Functional Solution ArchitectAchievements:•Deployment to 500 users•slash the time of sale (Callcenter)•Integrate Siebel with Avaya•Unique front-end to sales and marketing•Implemented a new channel to sell (Campaigns)•Campaings to 10000 thousand of clients every month. Show less
  • Sun Valley Resort
    Lift Operator
    Sun Valley Resort Dec 2007 - Mar 2008
    Boise Y Alrededores, Idaho, Estados Unidos

Luis Alvarez Skills

Oracle Siebel Preventas Microsoft Sql Server Siebel Systems Sql Pre Sales

Luis Alvarez Education Details

Frequently Asked Questions about Luis Alvarez

What company does Luis Alvarez work for?

Luis Alvarez works for Ernst & Young Global Consulting Services

What is Luis Alvarez's role at the current company?

Luis Alvarez's current role is CX Senior Consultant.

What is Luis Alvarez's email address?

Luis Alvarez's email address is lu****@****ail.com

What schools did Luis Alvarez attend?

Luis Alvarez attended Universidad Esan, Universitat Ramon Llull, Universidad Peruana De Ciencias Aplicadas, Universidad Peruana De Ciencias Aplicadas.

What are some of Luis Alvarez's interests?

Luis Alvarez has interest in Cine, Nuevas Tecnologías, Futbol, Lectura.

What skills is Luis Alvarez known for?

Luis Alvarez has skills like Oracle, Siebel, Preventas, Microsoft Sql Server, Siebel Systems, Sql, Pre Sales.

Who are Luis Alvarez's colleagues?

Luis Alvarez's colleagues are Suganya M, Mehnaaz M., Yinxian Feng, Nasif Abdul Kareem, Troyce Li, Julia Lebiedź, Ca Sanjeev Garg.

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