Luis Alvidrez

Luis Alvidrez Email and Phone Number

Technical Support Analyst at Cognoscape, LLC @ Cognoscape, LLC
addison, texas, united states
Luis Alvidrez's Location
Addison, Texas, United States, United States
About Luis Alvidrez

Luis Alvidrez is a Technical Support Analyst at Cognoscape, LLC at Cognoscape, LLC. Colleagues describe them as "Luis served as both a leader and SME in communications on our 2017 deployment to Africa. Luis was consistently relied upon to lead Soldiers and projects, usually reserved for those in more senior positions, and performed flawlessly. I was lucky to have him serve under me and I would highly recommend him as a great asset for any team, military or civilian." and "Luis is an outstanding leader in his field, and was instrumental to our success while on a combat deployment to the Horn of Africa. He is a dedicated Soldier, displays superior knowledge, and is an all-around commensurate professional."

Luis Alvidrez's Current Company Details
Cognoscape, LLC

Cognoscape, Llc

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Technical Support Analyst at Cognoscape, LLC
addison, texas, united states
Website:
cognoscape.com
Employees:
10
Luis Alvidrez Work Experience Details
  • Cognoscape, Llc
    Technical Support Analyst
    Cognoscape, Llc May 2016 - Present
    Addison, Tx
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  • Army National Guard
    Forward Signal Support Sergeant
    Army National Guard Aug 2012 - Present
    As a Signal support systems specialists I was primarily responsible for working with battlefield signal support systems and terminal devices. This equipment needs to consistently work in order for the Army to direct the movement of its troops.JOB DUTIESMaintain radio and data distribution systemsPerform signal support functions and technical assistance for computer systemsProvide technical assistance and training for local area networksMaintenance for equipment, terminal devices, assigned vehicles and power generators
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  • Compucom
    Technical Support Analyst
    Compucom Oct 2015 - May 2016
    Hired for End User support. Current primary role includes re-imaging and resolving advanced technical issues with workstations. Consulting with ITS management to seek out areas that need enhancing and implementing new programs to resolve issues. Training staff on new application adopted to address expressed voids in their workflow. ● Active Directory● Computer Imaging and Migration● End User support● Image Deployment Specialist● Application Support● Microsoft Office 2007, 2010 and 2013 (Advanced Level)● Google Docs● Google Drive● Chrome Remote Desktop● Google Apps for Work (GAFW)
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  • Cognoscape, Llc
    Customer Support Technician
    Cognoscape, Llc Jun 2014 - Aug 2015
    As a Help Desk Technician I was responsible for our customers throughout the entire process from beginning to end. Working within a team we were able to resolve the users issues to minimize downtime. ● Software/Hardware installation, troubleshooting and documentation.● Vendor Management● Troubleshooting issues with end users as well as partners and CEO’s● Multiple Deployment projects rolling out new machines with little to no downtime● Virus/Malware detection and removal ● Hard Drive Recovery● After Hours support● Cloud Based Storage (cognosync)
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  • Us Army
    Communications Section Leader
    Us Army Jul 2008 - Jul 2012
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Luis Alvidrez Education Details

Frequently Asked Questions about Luis Alvidrez

What company does Luis Alvidrez work for?

Luis Alvidrez works for Cognoscape, Llc

What is Luis Alvidrez's role at the current company?

Luis Alvidrez's current role is Technical Support Analyst at Cognoscape, LLC.

What schools did Luis Alvidrez attend?

Luis Alvidrez attended Collin College, Central Texas College, Long Beach Polytechnic, Collin County Community College.

Who are Luis Alvidrez's colleagues?

Luis Alvidrez's colleagues are Jay Tolbert, Harrison Rainier, Pete Verkaik.

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