• Develop and execute strategic communication initiatives to enhance brand visibility and customer engagement, resulting in revenue and significant growth in social media presence.• Oversee daily operations and manage the company budget, ensuring efficiency and high-quality service delivery.• Coordinate cross-functional projects, aligning various departments to achieve business goals and streamline operations.• Monitor key performance indicators (KPIs) to assess operational efficiency, employee performance, and customer satisfaction, driving continuous improvement.• Design and execute partnership programs to cultivate relationships with strategic stakeholders, driving sales growth and brand awareness.• Manage client relationships and stakeholder engagement, leading to improved satisfaction and retention.• Supervise a multicultural team, promoting collaboration, professional growth, and cultural sensitivity.• Lead DEI initiatives, fostering an inclusive workplace within a team of diverse backgrounds.

• Fostered an inclusive environment for institution organizing multicultural initiatives and events.• Assisted in creating and maintaining a supportive community. • Facilitated connections among students through programs and engagement.• Tracked, measured, and generated reports on programs and events outcomes.• Coordinated Unity Center activities and supports Multicultural Programs administration.

• Developed marketing and communication strategies to boost brand engagement, sales potential, product launches, and user/leads acquisition for the startup.• Served as a communications business partner to internal stakeholders such as marketing and sales, design, advertisement, and product development teams.• Efficiently managed budget and marketing expenses, ensuring all deliverables were completed on time while maintaining financial sustainability.

• Coordinated the design and implementation of B2B and B2C marketing strategies for new and existing products.• Supported all activities related to market research, brand management, marketing coordination and advertising, including press releases, social media, trade marketing, and business partners-based marketing.• Built analyses based on marketing KPIs to support executive leadership in decision-making processes.• Developed social media content for Facebook, Instagram and Twitter and created editorial calendars for posting.

• Deployed efficient strategies to support marketing consulting services to small and medium-size companies.• Created marketing and sales goals, ensuring the development of business strategies to achieve objectives.• Managed and supervised 3 employees in activities of brand expansion and communications initiatives.

• Assisted with internal marketing plans, customer relationship initiatives, and marketing consulting projects.