• Responsible for drafting leasing agreements, tenant renewals, and processing evictions.• Manage vendor onboarding documentation, filing, and payment.• Handle lease ledgers, including but not limited to managing accounts payable and receivable.• Aged Receivables. Rent Collection, Posting and Deposits.• Prepare reports that reflect the rental community's profitability, such as income-expense statements, balance sheets, and financial projections.• Monitor and assist in payroll and commission payments.• Supervise Leasing Agent Consultants and maintenance staff.• Responsible for customer service and tenant satisfaction.• Order office and rental community supplies as needed.• Supervised the planning and implementation of, various community events and social activities to advertise and promote the community using Social Media and outreach marketing.• Trained leasing professionals on regulatory requirements, company policies and office procedures.• Post 3/7- day notices.• Move out letters.• Move out inspections.• Ample Knowledge in move out process thru Yardi.• Collections files.• Manage and keep up today the Bonus Workbook.

• Greeted, prospected, and qualified future residents.• Performed data entry into CRM to record all interactions with tenants and prospects.• Prepare and explain lease/rental agreement to tenants. • Responsible for all areas of leasing sales including presenting units, pre-qualifying prospect, and preparing all agreements for resident approval and move in.• Inspected units to ensure it met company standards for showing and move-ins.• Showed apartments and common areas to prospects.• Met monthly lease goals.• Performed clerical duties, including but not limited to answering telephones, filing, faxing, and ordering office supplies.• Created community events to increase engagement and resident satisfaction.• Responsible for lease renewals.• Move out Letters.• Provided high quality resident service and convey resident services requests to the Maintenance Manager.• Ensured property is attractive and appealing for prospect and tenants.• Conducted monthly Market Surveys.• Assisted Property Manager and Assistant Manager.• Promoted to Assistant Business Manager (February 2018) due to the positive impact and outstanding performance as Leasing Agent Consultant.

• Managed bookkeeping such as recording invoices to clients, cash receipts, and supplier invoices• Liaised between law offices and paralegals to ensure the completion of projects • Performed clerical duties, including but not limited to answering telephones, filing, faxing, and emailing

• Managed lease ledgers for both tenants and landlords• Coordinated maintenance and repair requests• Recorded invoices to tenants and landlords, cash receipts, maintenance requests, and vendor payables into property management software• Performed clerical duties, including but not limited to answering telephones, filing, faxing, and emailing • Responsible for all written communications & notices

Printing specialist, personnel management, management of printing technicians, customer service, management of suppliers, in charge of social media; and member of the board of directors. Providers to private and public industries in Venezuela, creative and media agencies. Part of the billing process in the company and be accountable for business, evaluate new business to expand our clients. Ensure that projects are delivered on time and on budget. Create monthly investment reports of our clients. Very confident speaking to clients and pitching our products and services. Coordinate POP material of the company. Organize general services and update data base of our clients

Analyst of consular processes; agenda management of the chief executive, event coordination, management of marketing strategies, customer service; and service advertisement. Coordinate meeting with our clients, keeping a diary. Pitching potential clients of our services