Luisana Lara Email and Phone Number

Work with client account teams to understand client projects.Takes the lead on special projects involving data interpretation and analysis.Prepares, evaluates and delivers account business results with clients via phone and email resources.Interpretation of Experian dedicated software for implementation and delivery of results.Commitment with Experian Security guidelines in management of clients’ sensitive information.

Marketing and Media buy building strategy for Mate, Y Series, Accessories and Grey Market of Huawei line of products. Develop, Manage and Control the digital and design agency of social media channels. Event coordinator and planning. Supervise and Manage in plant personnel from the Design and Social Media channels. Achievements: 15th BTL’s Coordination and Planning per Quarter. Conexión Fútbol Repretel Program for Mate Series Products. Huawei World Campaign 45% increased sales of Flagship products in Costa Rica, with a 13% consumer participation versus flagship sales period.

Develop, coordinate and follow up on the marketing plans for the Gourmet brand of Alimentos Prosalud called Tonnino.Prepare the strategic annual plan and marketing budget for Costa Rica, Central America, USA and Canada.Build and follow up brand innovations such as line extensions for each country according to their needs. Coordinate product launch events such as BTL. Coordinate and define the functions for public relations agencies and media in Costa Rica and USA.Coordination and Training for the Sales Force personnel.

Innovation is one of the most important pillars of the company. Thru this position you are in charge of develop a Innovation project since the creation until the launching of it and monitoring it behavior on the retail and foodservice sector. Task and Objectives- Coordinate on the decision making of new categories, products and businesses. - Support in evaluating the strategies of Innovation in the company and brands. - Update database of category trends listed by the company.- Develop the Marketing Plan for each project - Assist in different International Expo or Shows to gain knowledge and exposure to trends in the selected category. - Investigate and look for opportunities that support the Company's Innovation strategy and manage the Master Plan for Innovation- Follow up and execute the innovation strategy of launching the new categories and products.- Coordination and Training for the Sales Force personnel and distributors of our products.

Contribute to the decision-making process through the administration and management of activities of the USA department, managing reports, inventory control , accounts payable , accounts receivable , provisions, investments to achieve sales targets of the two major brands Tonnino Gourmet and Neptuna. Customer Service of internal and external clients. Create and support new projects to expand the market in the US.

Company dedicated to import gourmet products from Costa Rica to US. * Tonnino Tuna In charge of all the Administrative tasks- Processing POs from all of our clients- Update Payments- Update Bill Backs- Management and monitoring of accounts receivable.- Update background for corporate expenses.

Assist in supporting Project Specialists’ with project set-up, project monitoring, quality assurance, report creation/review, and other identified tasks. Assist in supporting team management, Account Directors’, and other team members with administrative & project related activities.Key Responsibilities:- Participate in discussions of client goals and specifications required to process jobs through execution- Assist in assessing client needs- Providing technical and administrative support of project functions including, but not limited to:- Job entry into proprietary workflow system- Proprietary List of lists entry- Proprietary process set-up (converts process: answering questions, pick-ups)- Downloading reports (hygiene, postal-qual, shipping, etc.)- Creating updating client profiles- Updating client documentation- Monitoring status and completeness of assigned projects- Creating and monitoring project-tracking spreadsheet- Itranet client-site maintenance and file migration- Support communication of status with team members and end users within client expectations- Manage all the team activities, including team lunches, appreciation day and others.

- Handle client invoices- Manage account receivables- Manage client Social Media Web sites (Facebook) - Coordinate detail events, such as runways, conferences, sales meetings, etc. - Book talent, musicians, catering companies, hotels, auditions etc. - Monitor event timelines, deadlines, logistics, presentations, invitations. - Keep inventory track.

Customer Relationship for Avis and Budget Rent a Car. Attend and resolve customer complaints. Quality back up associate for main accounts, review customer service representative recorded calls for scoring, training and providing feedback to personnel.