My name is Luisanna I'm from Dominican Republic. I have been working on customer service for 4 years, I've been handling live chat. Ticketing handling and also email support., I learned how to be patience and always find a solution for the customer. I consider myself a tech person, always ready for new challenges in fast-paced environments.I have experience wiring on Google sheets. Google docs etc. Also, I can work with any Microsoft office program and Adobe Acrobat.Language-Spanish (Native)-English (intermediate-advanced)- My time zone is PST ( Pacific Time Zone ​Experience- 4 year of customer service/ technical support experience.- Live chat/ Online, ticketing and email support experience.- Virtual assistance experience.