Executive with more than 30 experience in providing services companies. I worked most of my career at Ticket Services division of Accor Group and one of main responsibilities was to engage and motivate the teams in search of better results.This expertise led me to create StarsPremium to help companies improve their results through incentive campaigns and loyalty programs.I can still emphasize in my career:- Experience in strategic planning, business planning, structuring of commercial area based on processes.- Ability to organize, develop and motivate work groups, respecting individuality and organizational goals.- Entrepreneur able to develop and deploy new business with investment management and ROI.- Experience developing distribution channels, such as insurance brokers and benefits consultants.- Competence in developing and implementing new products and services nationwide.- Comprehensive overview of the business and the market with a strong focus on the client which enabled the successful development of innovative projects to expand the customer base and cost reduction, recognized internationally.- Experience in the development and deployment of customer database, transactional systems, business center, as well as restructuring of operations and logistics.Career developed in several regions of the country with a strong focus on results.International experience and fluency in English and French