Luisa Sydlik-Smith Email & Phone Number

Germany

Germany

Denver, Colorado, United States

Provided recommendations to improve data collection strategies and structure, managed 70 customer accounts, and resolved technical issues via email, phone, and remote desktop. Created detailed documentation of common customer issues and shared insights in team meetings to enhance team performance and knowledge.

Developed and delivered training curriculum on data concepts, including template use, data table structuring, and data visualization. Presented diverse data sets and applied quantitative data to organizational goals, focusing on actionable insights to drive decision-making.

Remote

Analyzed and synthesized data using Tableau to optimize machine translation processes. Communicated directly with clients to meet expectations and quality standards while managing global operations and coordinating projects across multiple time zones. Tracked revenue and identified trends for forecasting opportunities, managing key project metrics such as.

New York, United States

Managed localization project life cycles in a fast-paced environment, coordinating all project phases and predicting stage durations. Conducted quality checks at various stages to ensure accuracy and maintain high standards of quality.

Hempstead, NY

Developed training programs for students aged 18 and under, providing instructional volleyball practices and fostering skill development. Communicated with parents regarding player progress and future development plans.

Berlin Area, Germany

Supported office operations through data control, document handling, bookkeeping, and use of Microsoft Office programs. Assisted in marketing efforts by promoting products and brands, distributing flyers, and engaging with passers-by.