Luis Augusto Coaguila Email & Phone Number

United States

• Responsibilities:
• Overseeing the efficient functioning of Enterprise Resource Planning (ERP) and Quality Management System (QMS) software. Monitoring E-Commerce and the Fulfillment System.
• Implementing HR cloud software. Developing SOPs and Work Instructions.
• Designing new project layouts with AutoCAD.
• Research and development projects focused on supporting the company's operations and supply chain strategy, Artificial Intelligence (AI), Telehealth, and expanding E-commerce to LATAM.

United States

• Responsibilities and Achievements:
• Led the e-commerce platform migration for the online sale of Homeopathics and Botanical products, comprising 12k SKUs.
• Redesigned a new website following account auto-assignment protocols to enhance the shopping experience. Website: https://ordercart.ohmpharma.com
• Design and implement an agile label printing system with a database (12k SKUs for Remedies, Potencies, Forms, Tinctures, etc.)
• Redefined the fulfillment workflow and implemented a verification/control system through barcode and QR code scanning.
• Oversaw compliance and continuously upgraded the e-commerce and fulfillment system.

United States

• Responsibilities and Achievements:
• Leader in the implementation of ERP/MRP software for the logistics and manufacturing system of Botanical and Homeopathic products.
• Designed and developed procedures for material requirements planning, purchasing, receiving, incoming inspections, inventory, job orders, and shipping.
• Constantly train ERP users and document standard procedures (SOPs).
• Support the QA team in integrating a QMS (Quality Management System) into the logistics procedures.
• Responsible for managing and overseeing the compliance and continuous upgrade of the purchasing, inspection, inventory, and manufacturing system.

Chorrillos - Lima - Perú

• Responsibilities:
• Plan and control import procedures, managing relevant Incoterms (e.g., EXW, FOB, CIF). Coordinate with international freight forwarders, port warehouses, and customs brokers to optimize logistics costs.
• Manage SAP/MRP System to plan the production and procurement.
• Design and implement logistics key performance indicators (KPIs).
• Minimize supply chain risks and ensure compliance with quality systems (ISO 9001, GMP, GDP, OSHA). Participate in continuous improvement committees and industrial safety.

Chorrillos - Lima - Perú

• Responsibilities:
• Develop and update MBRs and MPFs. Register, control, and report Batch Records release per Good Documentation Practices.
• Assist in analyzing, designing, and implementing improvement projects for packaging procedures within the framework of GMP.

San Miguel - Lima - Perú

• Responsibilities:
• Conduct analytical testing of raw materials as per procedures.
• Ensure GLP compliance. Maintain lab equipment for reliable results.
• Collaborate with QA, Manufacturing, and R&D for quality compliance.

Lurín - Lima - Perú

• Responsibilities:
• Conduct in-process inspections for quality and compliance.
• Participate in investigations for deviations and complaints.
• Ensure FDA, GMP, and ISO 9001 compliance.
• Assist in Water System Validation.