Luisa Wilkins Email & Phone Number

München, Bayern, Deutschland

Munich, Bavaria, Germany

Dubai, United Arab Emirates

The MENA Marketplace product organization is responsible to scale Amazon’s product portfolio in the Middle East and North Africa region and drive innovative product solutions for sellers in UAE, Saudi Arabia and Egypt.*Launching Amazon’s seller platform for amazon.eg and owning migration of marektplace business from Souq to amazon.sa and amazon.eg*Owning the roadmap, design & development for product solutions that help marketplace sellers at scale in UAE, Saudi Arabia and Egypt to launch and grow their business on Amazon. Specific experience in registration funnel, promotions, listing and support services

Dubai, United Arab Emirates

see above

Munich, Bavaria, Germany

The Customer Experience Strategy organization is dedicated to improving Amazon’s business, internal processes and technology.*Leading complex international studies collecting, analyzing and reporting CX data along the customer journey (i.e., selection, availability, pricing, delivery) to identify customer pain points & opportunities and define CX benchmarks. Focus on International Expansion projects.*Making product recommendations to senior leadership worldwide to improve CX

Munich, Bavaria, Germany

Amazon Vendor Services (AVS / formerly known as SVS) are a suite of services designed to help Amazon's most strategic vendors grow and deliver the best customer experience by working across all key retail levers (e.g. selection, availability, operational efficiency, catalog quality, and marketing).*Managing a team of Brand Specialists in newly established AVS organization owning joint business plans for a large pool of strategic vendors across Apparel categories, driving team development, defining priorities and operational goals and being accountable for AVS performance in the category*Managing EU-wide projects to increase program profitability and productivity

Munich, Bavaria, Germany

Strategic Vendor Services (SVS) is a program targeting key vendors at Amazon, aiming to drive vendor growth through dedicated support and strategic initiatives. SVS was the precursor of Amazon Vendor Services (see above).*Driving strategic projects with top vendors in the Fashion industry, providing data-based advice to drive traffic, optimize selection and achieve operational excellence *Owning EU-wide Retail terms negotiation, selection (buying) and account management

Düsseldorf Und Umgebung, Deutschland

Internship spent at L'Oréal Luxe division for the skin care brand Kiehl's.*Planning and implementing of a Germany wide, multi-channel marketing campaign for the launch of a new skin care product

Berlin Und Umgebung, Deutschland

Michalsky is a Berlin-based high fashion label.*Supporting Senior Product Management in planning apparel collections incl. market & sales analysis, material sourcing, cost accounting and profit/margin calculation*Planning and coordination of the seasonal shootings for lookbook and supporting conception of fashion shows

Master Of Social Science (M.Soc.Sc.), Management Of Creative Business Processes

Bachelor Of Science (B.Sc.), Business Administration

B.Sc. Ba Exchange Semester

Double Degree: Baccalauréat + High School Diploma

Bilingual Education (French)