Luis Alfonso Balza Gerardino Email & Phone Number

Venezuela

Valencia, Estado Carabobo, Venezuela

Primarily focused on ensuring the quality and continuity of telecommunication services for large national enterprises and Internet Service Providers (ISPs). Providing advanced technical assistance, resolving connectivity and network configuration issues, and conducting proactive infrastructure monitoring to ensure maximum uptime and reliability. Additionally, managing network incidents and outages, coordinating with cross-functional technical teams to quickly resolve service disruptions. Responsible for configuring Router Boards and optimizing networks, implementing security measures tailored to client-specific requirements, documenting all client interactions, network issues, and resolutions in detail throughout the process.

Valencia, Estado Carabobo, Venezuela

Monitoring of HFC, FTTH, Telephony, Cable Television and Wireless services.Modification and distribution of equipment and connections.Identify network resource needs (Bandwidth, IP addresses, servers, etc.).Support Technicians and Contractors.

Valencia, Estado Carabobo, Venezuela

*Planning, Organization, Supervision, Monitoring and Control of the activities at the Company's Infrastructure Area.*Resource Management (technical staff, Materials, equipment).*Technical Assistance to Employees and Customers.*Weekly performance reports.