Luís Augusto Bahiense Cardoso Email and Phone Number
Luís Augusto Bahiense Cardoso work email
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Luís Augusto Bahiense Cardoso personal email
Experienced professional in the field of Information Technology with a background in multinational companies, higher education institutions, and public organizations. Demonstrated career growth in leadership roles, specializing in delivering innovative solutions and strategic projects across various IT segments (infrastructure, networks, information security, data center, and development). Achievements include elevating service quality standards, managing contracts, goals, and metrics with a focus on client satisfaction and organizational results.Possesses strong systemic vision, decision-making skills, and a proactive approach to identifying and resolving challenges in both IT processes and people management. Proven ability to optimize resources, enhance communication, and team engagement while emphasizing strategic objectives. Key behavioral competencies include conflict management, influencing skills, interpersonal relationships, teamwork, and negotiation. Advanced proficiency in English, with seven months of exchange experience in Canada in 2014 and 2016.Availability to change city, state or country.Contact information: luisbahiense@gmail.com
Protect4
View- Website:
- protect4.com.br
- Employees:
- 19
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Gerente De Proteção De DadosProtect4Federal District, Brazil -
It Security And Business ConsultantWe4Sec Tecnologia Da Informação Jul 2022 - PresentBrasília, Distrito Federal, Brasil• Consultant of bidding processes from client organization since phase initial until end.• Provide consultancy on data security and privacy, acting as a Data Protection Officer (DPO).• Serve as a business consultant for client prospecting in information security projects. -
Chief Information TechnologyBahia State Court Of Justice Jan 2020 - Feb 2022Salvador E Região, BrasilResponsibilities:• Plan and develop strategic IT actions for Law Court;• Promote the digital transformation of the Law Court;• Lead the implementation of IT best practices;• Manage R$90 Million budget;• Monitor the management of IT contracts.Main results:• Influenced the creation of Labjus – Law Court Intelligence and Innovation Laboratory, winner of the Innovation of the Judiciário Exponencial 2021 award, in the Innovation Laboratories category;• Achieved… Show more Responsibilities:• Plan and develop strategic IT actions for Law Court;• Promote the digital transformation of the Law Court;• Lead the implementation of IT best practices;• Manage R$90 Million budget;• Monitor the management of IT contracts.Main results:• Influenced the creation of Labjus – Law Court Intelligence and Innovation Laboratory, winner of the Innovation of the Judiciário Exponencial 2021 award, in the Innovation Laboratories category;• Achieved savings of over 30%(Opex), with the review of the main contracts of the secretariat;• I led the provision of a solution to make the home office possible for all servers and magistrates during the pandemic period;• I contracted the IT Continuity Solution: multicloud solution (AWS, Google and Azure) to enable the high availability of critical systems, in addition to the expansion of the datacenter;• I contracted the Collaborative Solution with Microsoft 365, which allowed the expansion of the home office solution, in addition to improving the use of computing resources;• Implemented the IT Project and Governance offices;• Influenced the review of the contracting process, which allowed the definition of more rigorous SLAs, higher quality of services provided, with an average reduction of up to 24.5% in unit prices;• I led of the Law Court digital transformation, with the implementation of AI and automation solutions;• Influenced in the best allocation of resources(Capex), generating an increase in investments of more than 45% for projects and acquisitions in information security, which allowed a better application of the security policy. Show less -
Executive Advisor To The It BoardInformation Technology And Communication Company Of The Bahia State Government Oct 2017 - Sep 2019Salvador, Bahia, Brazil• Presente and prepare technical reports to support strategic decisions.• Restructured the IT Board, improving communication between areas and service delivery to clients.• Established a delivery area to connect technical areas with clients effectively.• Developed a crisis management methodology, providing adequate treatment and accurate status reports to clients.• Started the implementation of the DevOps culture in the company. -
Technology And Connectivity ManagerInformation Technology And Communication Company Of The Bahia State Government May 2017 - Oct 2017Salvador, Bahia, Brazil• Manage contracts, projects, IT services, and led a team of 30 professionals.• Monitore KPIs and goals, optimizing workflows and computational resources.• Conducted the hiring and delivery of the Secure Infrastructure project, achieving a 64% cost reduction compared to equivalent bids in Brazil. -
Chief Information OfficerBahia State Court Ofjustice May 2015 - Feb 2016Salvador Area, Brazil• Initiate a IT culture change in the organization.• Manage the Secretariat's budget of R$ 80 million.• Achieve a 43% savings in telecommunications contracts by joining the Executive Branch's Government Network contract.• Unified contracts, reducing the value of the systems development contract by 22%.• Created the IT Processes Department, mapping and redesigning key business processes.• Implemented the IT procurement process, which enabled agility and transparency in… Show more • Initiate a IT culture change in the organization.• Manage the Secretariat's budget of R$ 80 million.• Achieve a 43% savings in telecommunications contracts by joining the Executive Branch's Government Network contract.• Unified contracts, reducing the value of the systems development contract by 22%.• Created the IT Processes Department, mapping and redesigning key business processes.• Implemented the IT procurement process, which enabled agility and transparency in purchases. Show less -
Service Delivery ManagerCgi Jun 2013 - May 2015São Paulo E Região, Brasil• Ensure the delivery of services in SAP and Open environments as per contractual agreements.• Map clients demands, facilitating communication between technical areas and clients for increased agility and quality in deliveries.• Manage contracts by tracking goals, baselines, and SLAs.• Lead crisis rooms until problems were resolved.• Improved client satisfaction rating by 3.1%, resulting in expanded infrastructure contracts and new service sales. -
Executive Project CoordinatorBahia State Secretary Of Administration Nov 2011 - Jun 2013Salvador Area, Brazil• Manage the project portfolio, prospect project management solutions, and adopted project management methodology for the State of Bahia.• Prepare status reports on projects for senior management.• Restructured the IT area for increased professionalism.• Lead projects such as the implementation of People Management and Payroll Solution, Biometrics Control at SESAB, BI Solution Implementation, and Paperless Office.
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Senior Support Analyst/Project LeaderAvansys Tecnoligia Aug 2009 - Dec 2011Salvador E Região, Brasil• Manage IT projects for the SEFAZ’s Technology Management, prospecting solutions.• Prepare project status reports for management.• Manage Linux environments.• Lead and delivery projects such as NFe Contingency, VMware, new SGBD, Citrix XenApp, Security Solution with Cisco ASA, Network Segmentation, and Wireless Network Implementation. -
Senior Infrastructure Analyst/Technical LeaderCapgemini Feb 2008 - Jul 2009Salvador Area, Brazil• Prospect IT solutions;• Manage Linux environments and network security solution with Cisco PIX;• Manage SAN network, HP storages, and backup library;• Implement redundancy solutions to Proxy and DNS;• Plan and delivery the infrastructure for the Nfe’s Business Intelligence. -
It ManagerÁrea1 – College Of Science And Technology - Engineering Higher Education Institution Nov 2005 - Dec 2007Salvador Area, Brazil• Manage contracts, projects, services, and a team of 12 professionals;• Implement goal and KPI-driven management;• Lead and delivery the project the RM Sistemas’s ERP Implementation;• Eliminate the need for dedicated links between buildings with outdoor Wi-Fi network implementation;• Implemented a solution for tickets registration and control, ensuring 85% were addressed within the first 4 hours.• Contracted antivirus solution. It was grew about 33% productivity gain due to… Show more • Manage contracts, projects, services, and a team of 12 professionals;• Implement goal and KPI-driven management;• Lead and delivery the project the RM Sistemas’s ERP Implementation;• Eliminate the need for dedicated links between buildings with outdoor Wi-Fi network implementation;• Implemented a solution for tickets registration and control, ensuring 85% were addressed within the first 4 hours.• Contracted antivirus solution. It was grew about 33% productivity gain due to significantly reduced maintenance downtime. Show less -
It CoordinatorBahia State Secretary Of Industry, Trade And Mining Mar 2004 - Dec 2005Salvador E Região, Brasil• Manage contracts, projects, and a team of 8 professionals;• Lead the implementation of new solutions to meet user needs;• Improved of level 1 support through the hiring of a specialized company;• Eliminated the need for investment in the security solution for the Geological Museum of Bahia with implementation of open source solution;• Implemented a new backup policy.
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It Support CoordinatorConsulte Soluções Em Conectividade Nov 2001 - Mar 2004Salvador Area, Brazil• Coordinate the implementation of IT projects and services;• Map and propose new IT solutions for clients;• Measure satisfaction levels in technical support;• Expande the company's service portfolio by 20% with open source solutions;• Developed open source security solution (Linux and FreeBSD), reducing the need for investment in specialized hardware.
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Support AnalystConsulte Soluções Em Conectividade Aug 2000 - Nov 2001Salvador, Bahia, Brasil• Install and manage Windows NT 4/2000 and Linux for the clients networks.• Install network services (Samba, DNS, email, VPN, Proxy, Backup, Printing, antivirus, and authentication), Wi-Fi network, and load balancer (CA software).• Integrate legacy networks (Novell) with Windows and/or Linux networks.• Configure network assets (L2 and L3 switches) and VLANs.• Install and configure database servers: SQL Server 6.5 and 7, MySQL, and PostgreSQL.• Establish VPN connections… Show more • Install and manage Windows NT 4/2000 and Linux for the clients networks.• Install network services (Samba, DNS, email, VPN, Proxy, Backup, Printing, antivirus, and authentication), Wi-Fi network, and load balancer (CA software).• Integrate legacy networks (Novell) with Windows and/or Linux networks.• Configure network assets (L2 and L3 switches) and VLANs.• Install and configure database servers: SQL Server 6.5 and 7, MySQL, and PostgreSQL.• Establish VPN connections between Laboratory Leme units (Linux), reducing costs in link acquisition.• Installed the first Windows and Linux laboratory at Faculdade ÁREA1. Show less
Luís Augusto Bahiense Cardoso Skills
Luís Augusto Bahiense Cardoso Education Details
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Cyber Security -
Tecnologia Da Informação -
Computer Science
Frequently Asked Questions about Luís Augusto Bahiense Cardoso
What company does Luís Augusto Bahiense Cardoso work for?
Luís Augusto Bahiense Cardoso works for Protect4
What is Luís Augusto Bahiense Cardoso's role at the current company?
Luís Augusto Bahiense Cardoso's current role is Gerente de Proteção de Dados.
What is Luís Augusto Bahiense Cardoso's email address?
Luís Augusto Bahiense Cardoso's email address is la****@****.jus.br
What schools did Luís Augusto Bahiense Cardoso attend?
Luís Augusto Bahiense Cardoso attended Idesp - Instituto Daryus De Ensino Superior Paulista, Puc-Rs, Universidade Salvador, Universidade Salvador.
What skills is Luís Augusto Bahiense Cardoso known for?
Luís Augusto Bahiense Cardoso has skills like Itil, Operating Systems, Ms Project, Linux, Pmi, Microsoft Office, Windows Server, Cobit, Sistemas Operacionais, Pmbok, It Service Management, Uml.
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