Luís Augusto Bahiense Cardoso Email & Phone Number

Federal District, Brazil

Brasília, Distrito Federal, Brasil

• Consultant of bidding processes from client organization since phase initial until end.
• Provide consultancy on data security and privacy, acting as a Data Protection Officer (DPO).
• Serve as a business consultant for client prospecting in information security projects.

Salvador E Região, Brasil

• Responsibilities:
• Plan and develop strategic IT actions for Law Court;
• Promote the digital transformation of the Law Court;
• Lead the implementation of IT best practices;
• Manage R$90 Million budget;
• Monitor the management of IT contracts.Main results:

Salvador, Bahia, Brazil

• Presente and prepare technical reports to support strategic decisions.
• Restructured the IT Board, improving communication between areas and service delivery to clients.
• Established a delivery area to connect technical areas with clients effectively.
• Developed a crisis management methodology, providing adequate treatment and accurate status reports to clients.
• Started the implementation of the DevOps culture in the company.

Salvador, Bahia, Brazil

• Manage contracts, projects, IT services, and led a team of 30 professionals.
• Monitore KPIs and goals, optimizing workflows and computational resources.
• Conducted the hiring and delivery of the Secure Infrastructure project, achieving a 64% cost reduction compared to equivalent bids in Brazil.

Salvador Area, Brazil

• Initiate a IT culture change in the organization.
• Manage the Secretariat's budget of R$ 80 million.
• Achieve a 43% savings in telecommunications contracts by joining the Executive Branch's Government Network contract.
• Unified contracts, reducing the value of the systems development contract by 22%.
• Created the IT Processes Department, mapping and redesigning key business processes.
• Implemented the IT procurement process, which enabled agility and transparency in… Show more

São Paulo E Região, Brasil

• Ensure the delivery of services in SAP and Open environments as per contractual agreements.
• Map clients demands, facilitating communication between technical areas and clients for increased agility and quality in deliveries.
• Manage contracts by tracking goals, baselines, and SLAs.
• Lead crisis rooms until problems were resolved.
• Improved client satisfaction rating by 3.1%, resulting in expanded infrastructure contracts and new service sales.

Salvador Area, Brazil

• Manage the project portfolio, prospect project management solutions, and adopted project management methodology for the State of Bahia.
• Prepare status reports on projects for senior management.
• Restructured the IT area for increased professionalism.
• Lead projects such as the implementation of People Management and Payroll Solution, Biometrics Control at SESAB, BI Solution Implementation, and Paperless Office.

Salvador E Região, Brasil

• Manage IT projects for the SEFAZ’s Technology Management, prospecting solutions.
• Prepare project status reports for management.
• Manage Linux environments.
• Lead and delivery projects such as NFe Contingency, VMware, new SGBD, Citrix XenApp, Security Solution with Cisco ASA, Network Segmentation, and Wireless Network Implementation.

Salvador Area, Brazil

• Prospect IT solutions;
• Manage Linux environments and network security solution with Cisco PIX;
• Manage SAN network, HP storages, and backup library;
• Implement redundancy solutions to Proxy and DNS;
• Plan and delivery the infrastructure for the Nfe’s Business Intelligence.

Salvador Area, Brazil

• Manage contracts, projects, services, and a team of 12 professionals;
• Implement goal and KPI-driven management;
• Lead and delivery the project the RM Sistemas’s ERP Implementation;
• Eliminate the need for dedicated links between buildings with outdoor Wi-Fi network implementation;
• Implemented a solution for tickets registration and control, ensuring 85% were addressed within the first 4 hours.
• Contracted antivirus solution. It was grew about 33% productivity gain due to… Show more

Salvador E Região, Brasil

• Manage contracts, projects, and a team of 8 professionals;
• Lead the implementation of new solutions to meet user needs;
• Improved of level 1 support through the hiring of a specialized company;
• Eliminated the need for investment in the security solution for the Geological Museum of Bahia with implementation of open source solution;
• Implemented a new backup policy.

Salvador Area, Brazil

• Coordinate the implementation of IT projects and services;
• Map and propose new IT solutions for clients;
• Measure satisfaction levels in technical support;
• Expande the company's service portfolio by 20% with open source solutions;
• Developed open source security solution (Linux and FreeBSD), reducing the need for investment in specialized hardware.

Salvador, Bahia, Brasil

• Install and manage Windows NT 4/2000 and Linux for the clients networks.
• Install network services (Samba, DNS, email, VPN, Proxy, Backup, Printing, antivirus, and authentication), Wi-Fi network, and load balancer (CA software).
• Integrate legacy networks (Novell) with Windows and/or Linux networks.
• Configure network assets (L2 and L3 switches) and VLANs.
• Install and configure database servers: SQL Server 6.5 and 7, MySQL, and PostgreSQL.
• Establish VPN connections… Show more

Pós-Graduação Lato Sensu - Especialização, Cyber Security

Graduate Specialization, Finance, Investiments And Banking

Mba Em Gestão Da Informação, Tecnologia Da Informação

Bacharel Em Ciência Da Computação, Computer Science

Projeto Final de Curso: Sistema de recuperação de dados - uma ferramenta de análise forense.