Luis Bottini

Luis Bottini Email and Phone Number

Principal Technical Support Engineer @ Salesforce
san francisco, california, united states
Luis Bottini's Location
Argentina, Argentina
Luis Bottini's Contact Details

Luis Bottini personal email

About Luis Bottini

I am an IT professional with a Bachelor's degree in Telecommunications and 20 years of experience spanning roles such as System, Middleware, and Cloud Administrator, Technical Leader, and IT Operator across small, medium, and large companies.I bring a strong aptitude for technical problem-solving, a proactive attitude toward learning new concepts, and excellent communication, adaptability, and teamwork skills.Currently, I am focused on advancing my career in the Cloud and Kubernetes domains.

Luis Bottini's Current Company Details
Salesforce

Salesforce

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Principal Technical Support Engineer
san francisco, california, united states
Website:
salesforce.com
Employees:
46706
Luis Bottini Work Experience Details
  • Salesforce
    Principal Technical Support Engineer
    Salesforce Jul 2021 - Present
    Argentina
    As part of a globally distributed team of Platform Engineers operating in a follow-the-sun model, I assist clients worldwide in resolving critical issues, while also providing recommendations and guidance on MuleSoft's solutions.Key responsibilities and activities include, but are not limited to:- Cloud connectivity and provisioning in AWS (e.g., VPC, VPN, Direct Connect, Transit Gateway). - Supporting customers with issues and activities related to Runtime Fabric, a Kubernetes-based product. - Assisting with on-premises and cloud network connectivity to MuleSoft infrastructure. - Troubleshooting issues related to SSL/TLS, reverse proxies, load balancers, DNS, etc. - Creating, reviewing, and maintaining support documentation and knowledge articles.
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  • Dxc Technology
    Middleware Administrator
    Dxc Technology Sep 2020 - Jul 2021
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  • Ayi & Asociados
    It Infrastructure Administrator
    Ayi & Asociados Aug 2019 - Sep 2020
    Provincia De Córdoba, Argentina
    - Fussion Middleware Administration: Weblogic, Service Bus (OSB), Oracle HTTP Server (OHS), Oracle Enterprise Manager, OTD.- Linux/Unix Administration.- Docker Administration.
    View
  • Telecom Personal Argentina
    Middleware Analyst
    Telecom Personal Argentina Mar 2015 - Aug 2019
    Córdoba, Argentina
    - Weblogic Administration.- Incident Management.- Bash scripting automation.
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  • Hp Enterprise Services
    Technical Leader
    Hp Enterprise Services Oct 2010 - Nov 2014
    Argentina
    - Main point of contact between the client and the company for technical matters.- Incident, problem and change management.- Creation and validation of technical documentation.- Support to internal resources on processes to follow.- System administration on Linux and Windows environments.- Active collaboration in projects related with infrastructure and applications' migrations.
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  • Hp Enterprise Services
    Monitoring Operator / System Administrator
    Hp Enterprise Services Dec 2008 - Oct 2010
    Argentina
    - Resolution and engagement to other teams on alerts related with infrastructure and applications.- Incident and change management minimizing any type of impact.- Client support.- System administration on Linux and Windows environments.
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  • Falabella
    It Operator
    Falabella Jul 2008 - Dec 2008
    Argentina
    - Technical support to internal employees.- System Administration.- Network infrastructure' maintenance.
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  • Self Employed
    It Consultant
    Self Employed Mar 1999 - Jun 2008
    - Technical support to small companies and residential clients.- Installation and maintenance of software, hardware and LAN networks.

Luis Bottini Skills

Linux System Administration Itil Tcp/ip Incident Management Networking It Service Management It Operations Customer Support Shell Scripting System Monitoring

Luis Bottini Education Details

Frequently Asked Questions about Luis Bottini

What company does Luis Bottini work for?

Luis Bottini works for Salesforce

What is Luis Bottini's role at the current company?

Luis Bottini's current role is Principal Technical Support Engineer.

What is Luis Bottini's email address?

Luis Bottini's email address is lr****@****ail.com

What schools did Luis Bottini attend?

Luis Bottini attended Universidad Blas Pascal, Cisco Academy, Universidad Tecnológica Nacional, Itil.

What are some of Luis Bottini's interests?

Luis Bottini has interest in Social Services, Children, Backpacking (Trekking), Environment, Education, Reading, Arts And Culture, Science And Technology, Urban Cycling (Utility Cycling), Human Rights.

What skills is Luis Bottini known for?

Luis Bottini has skills like Linux, System Administration, Itil, Tcp/ip, Incident Management, Networking, It Service Management, It Operations, Customer Support, Shell Scripting, System Monitoring.

Who are Luis Bottini's colleagues?

Luis Bottini's colleagues are 高樋剛, Junko Kano, Daniel Fuller, Bryan Harward, Sagar Pradhan, Jennifer N., Maegen Madlansacay-Baroff.

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