Luis Brazão De Castelo Branco Email & Phone Number

Portugal

Lisbon, Portugal

In my role as Key Account Manager at KINTO Mobility in Lisbon, Portugal, I led the KAM large corporate South Sales Department and managed key accounts for Alphabet OneNet International. I excelled in tender management, KPI reporting, and customer relationship management, contributing to the company's success in the international market.

Lisbon, Portugal

In my role as a Key Account Manager at GUERIN in Lisbon, Portugal, I successfully managed a portfolio of SME customers, optimizing the customer base and attracting new clients. I conducted face-to-face client meetings, formalized proposals, and negotiated contracts, ensuring the efficient execution of administrative procedures and performing risk analysis for account openings.

Lisbon, Portugal

In my role as a Front Desk Receptionist at Guerin Rent-a-Car, Lisbon Airport, I was responsible for introducing reservations into the system, planning vehicle deliveries, coordinating vehicle transfers, and managing vehicle reception and parking space planning. I also handled customer information, sales of complementary products, and settled active contracts in the system. My attention to detail and organizational skills were crucial in ensuring smooth operations and customer satisfaction.

Lisbon, Portugal

Call center/help desk technicianCares, Companhia de Seguros S.A.-Travel assistance support-Referral to preferred workshops and rent-a-car-Opening quality processes and questionnaires

Lisboa

Customer serviceComplaints/quality handling