● Conduct regular data and payroll audits to ensure proper eligibility maintenance and identify gaps.● Support the business objectives by understanding the company’s operations and recommending process improvements to streamline processes.● Collaborate with the Director of National Benefits, oversee annual compliance activities such as ACAreporting, and 5500 filings.● Act as a lead on wellness and education programs for the company.

• Lead the design and execution of company-wide benefit programs.• Manage an extensive suite of employee benefit programs encompassing health, dental, vision, life insurance, disability coverage, worksite benefits, and retirement plans.• Collaborate with HR and finance teams to forecasts for benefits expenses, ensuring alignment with financial objectives.• Revamp and innovate workflows through process enhancement, driving operational efficiency and effectiveness.• Nurture collaborative partnerships with insurance carriers and brokers, fostering healthy relationships to optimize benefit offerings.• Lead the annual open enrollment process, including system configuration, benefit communication, and guidance to employees.• Establish and maintain an organized system for benefit-related records, facilitating efficient and thorough audit processes.• Initiate regular compliance reviews and internal audits to identify and address potential issues before they escalate.• Ensure compliance with ERISA, ACA, HIPAA, and other relevant regulatory frameworks.

• Managed the administration of health, retirement, and wellness programs for over 1,500 employees.• Established and maintained effective communication channels with insurance providers, facilitating seamless coordination and resolution of benefit-related matters.• Led the reconciliation of benefits invoices, maintaining accuracy and accountability within the department.• Oversaw the company's leave program, ensuring adherence to policies and regulations while accommodating employee needs effectively.• Crafted and distributed benefit communication materials and presentations via the company's intranet, ensuring clarity and accessibility of critical information.• Maintained compliance with ACA mandates and reporting, and conducted benefits training sessions for managers and employees, ensuring an understanding of benefit offerings.• Oversaw the day-to-day administration of the company's 401(k) plan, ensuring compliance with IRS and DOL regulations.• Conducted regular informational sessions and workshops to address employee inquiries and increase plan participation.• Developed and delivered comprehensive communications to educate employees about 401(k) benefits, investment options, and retirement planning strategies.• Provided responsive customer service to plan participants, addressing inquiries, resolving issues, and guiding employees through the enrollment process.• Implemented enhanced documentation processes, resulting in smooth audit processes and no compliance issues.• Coordinated with third-party vendors to optimize service delivery.

- Documenting financial transactions by creating journal entries- Kept track of the finances that came in and out of the hotel- Analyzed and prepared income statements and balance sheets- Reconciled financial discrepancies by analyzing account information- Attended end of month meetings with department heads to review P&L statements- Oversaw guests' inquiries to provide exceptional service.