Account Manager
California, United States
(AGI Publishing/BuylocalMedia)- Successfully generated new leads through cold calling, email campaigns, and networking events, resulting in a increase in client base within Q2 & Q3.- Proactively identified upselling and cross-selling opportunities within existing accounts, resulting in increase in deal size.- Developed and maintained strong relationships with existing clients, providing exceptional customer service and resolving any issues or concerns promptly.- Conducted… Show more (AGI Publishing/BuylocalMedia)- Successfully generated new leads through cold calling, email campaigns, and networking events, resulting in a increase in client base within Q2 & Q3.- Proactively identified upselling and cross-selling opportunities within existing accounts, resulting in increase in deal size.- Developed and maintained strong relationships with existing clients, providing exceptional customer service and resolving any issues or concerns promptly.- Conducted regular client meetings and presentations to assess their needs, provide strategic recommendations, and ensure customer satisfaction.- Utilized CRM software to track sales activities, manage leads, and forecast sales targets, resulting in improved sales pipeline management and increased efficiency.- Collaborated with internal teams, including marketing, creative, and project management, to deliver successful marketing campaigns that aligned with client objectives.- Acted as the main point of contact for clients, promptly addressing any inquiries, resolving issues, and managing client expectations. Show less