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Luis Seibert Email & Phone Number

IT Support Analyst | Customer-Centric | Python & BDS | Experienced in Troubleshooting, Networking, and Help Desk Tools at Ubots
Location: Gravataí, Rio Grande Do Sul, Brazil 4 work roles 2 schools
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Current company
Ubots
Role
IT Support Analyst | Customer-Centric | Python & BDS | Experienced in Troubleshooting, Networking, and Help Desk Tools
Location
Gravataí, Rio Grande Do Sul, Brazil
Company size
27 employees

Who is Luis Seibert? Overview

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Quick answer

Luis Seibert is listed as IT Support Analyst | Customer-Centric | Python & BDS | Experienced in Troubleshooting, Networking, and Help Desk Tools at Ubots, a company with 27 employees, based in Gravataí, Rio Grande Do Sul, Brazil. AeroLeads shows a matched LinkedIn profile for Luis Seibert.

Luis Seibert previously worked as IT Support Analyst at Ubots and Junior Support Analyst at Mv. Luis Seibert holds Graduação, Systems Analysis And Development – Fullstack - Mobile from Puc-Rs.

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Ubots

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Profile bio

About Luis Seibert

Com mais de cinco anos de experiência em suporte ao cliente e TI, sou apaixonado por oferecer soluções técnicas eficazes e um serviço excepcional. Especializo-me na resolução de problemas técnicos complexos, na melhoria da experiência do usuário e na manutenção do desempenho eficiente dos sistemas. Minha expertise abrange áreas como redes (TCP/IP, DNS, VPN), sistemas operacionais (Windows, MacOS, Linux) e ferramentas de help desk (Zendesk, JIRA). Estou em constante aprendizado para me manter atualizado no campo da tecnologia.Atualmente, estou cursando Análise e Desenvolvimento de Sistemas Fullstack - Mobile na PUC-RS e possuo certificações em metodologias ágeis, Microsoft Azure, segurança pessoal e modelagem de banco de dados. Com uma base sólida em administração e gestão de projetos, meu objetivo é aplicar minhas habilidades em ambientes dinâmicos que promovam crescimento e inovação.Sou apaixonado por tecnologia, jogos e comunicação. Estou animado para enfrentar novos desafios, especialmente com minha mudança para a Escócia, onde espero desenvolver ainda mais minha carreira em suporte de TI.----------With over five years of experience in customer support and IT, I am passionate about providing effective technical solutions and exceptional service. I specialize in resolving complex technical issues, improving user experiences, and maintaining efficient system performance. My expertise spans across areas such as networking (TCP/IP, DNS, VPN), operating systems (Windows, MacOS, Linux), and help desk tools (Zendesk, JIRA). I am constantly learning and evolving to stay ahead in the technology field.Currently pursuing a degree in Fullstack - Mobile Systems Analysis and Development at PUC-RS, I also hold certifications in Agile methodologies, Microsoft Azure, personal security, and database modeling. With a strong foundation in administration and project management, I aim to leverage my skills in dynamic environments that foster growth and innovation.I am passionate about technology, games, and communication. I look forward to new challenges, especially as I relocate to Scotland, where I aim to grow my career in IT support.E-mail: luishenriquecoelhoseibert@gmail.comPhone: (51) 99149 5538

Listed skills include Python, Microsoft Office, Webdriver Selenium, Git, and 4 others.

Current workplace

Luis Seibert's current company

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Ubots
Ubots
IT Support Analyst | Customer-Centric | Python & BDS | Experienced in Troubleshooting, Networking, and Help Desk Tools
porto alegre, rio grande do sul, brazil
Website
ubots.com.br
Employees
27
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4 roles

Luis Seibert work experience

A career timeline built from the work history available for this profile.

It Support Analyst

Current
Ubots

Porto Alegre, Rio Grande Do Sul, Brasil

  • Trabalhando como Suporte na Ubots, sou responsável por fornecer suporte técnico especializado aos clientes em diferentes níveis, com foco em garantir uma experiência do usuário eficiente e ágil.
  • Fornecendo suporte técnico aos clientes, garantindo a resolução de problemas de forma ágil.
  • Gerenciando tickets de suporte utilizando a ferramenta Zendesk.
  • Colaborando com equipes multifuncionais para otimizar o atendimento ao cliente.---------Working as Support at Ubots, I am responsible for providing specialized technical support to customers at different levels, with a.
  • Providing technical support to customers, ensuring timely issue resolution.
  • Managing support tickets using Zendesk.
Sep 2024 - Present

Junior Support Analyst

Mv

Porto Alegre, Rio Grande Do Sul, Brasil

  • Focado em resolver problemas utilizando ferramentas criadas pela empresa para o melhor uso do cliente, atuando em todo o Brasil e América Latina.
  • Diagnostiquei e resolvi problemas técnicos, garantindo a disponibilidade dos sistemas.
  • Gerenciei instalações de hardware e software para usuários finais.
  • Ofereci treinamentos e orientações aos colegas sobre melhores práticas em TI.---------Focused on solving problems using tools created by the company for good use client, operating throughout Brazil and Latin America.
  • Diagnosed and resolved technical issues, ensuring system uptime.
  • Managed hardware and software installations for end-users.
Jun 2023 - Jun 2024

Infrastructure Supervisor

Academia Usina Do Corpo

Cachoeirinha, Rio Grande Do Sul, Brasil

  • Responsável por toda a infraestrutura da rede de academias, com foco na manutenção de softwares, hardwares, pontos eletrônicos, catracas internas e de estacionamento, além de conhecimento em redes.
  • Gerenciei a infraestrutura de TI, incluindo redes e servidores.
  • Liderei projetos para atualização e manutenção do desempenho e segurança dos sistemas.
  • Ofereci suporte à equipe na resolução de problemas relacionados à infraestrutura.----------Responsible for the entire infrastructure of the gym network, focusing on software maintenance, hardware, electronic points.
  • Managed the IT infrastructure, including networking and servers.
  • Led projects to upgrade and maintain system performance and security.
Feb 2023 - Jun 2023

Intern Developer

Aesc - Associação Educadora São Carlos

Porto Alegre, Rio Grande Do Sul, Brasil

  • Trabalhei na automação de processos manuais nos setores do Hospital Mãe de Deus e AESC.
  • Auxiliei no desenvolvimento de aplicações web e sistemas de banco de dados.
  • Participei de equipes de desenvolvimento Ágil, contribuindo para a entrega de soluções de software.
  • Apoiei na manutenção e atualização das plataformas existentes.--------I worked on automating manual processes in sectors at Hospital Mãe de Deus and AESC.
  • Assisted in developing web-based applications and database systems.
  • Participated in Agile development teams, contributing to the delivery of software solutions.
Jan 2022 - Dec 2022
Team & coworkers

Colleagues at Ubots

Other employees you can reach at ubots.com.br. View company contacts for 27 employees →

MN Marcos Nocetti Marcos Nocetti Colleague at UbotsSorocaba, São Paulo, Brazil, Brazil View → LA Leonardo Araujo Leonardo Araujo Colleague at UbotsRio Grande Do Sul, Brazil, Brazil View → MF Matheus Frantz De Faria Matheus Frantz De Faria Colleague at UbotsRio Grande, Rio Grande Do Sul, Brazil, Brazil View → TK Thomas Keen Thomas Keen Colleague at UbotsGravataí, Rio Grande Do Sul, Brazil, Brazil View → MT Miriam T. L. Freitas Miriam T. L. Freitas Colleague at UbotsPorto Alegre, Rio Grande Do Sul, Brazil, Brazil View → FA Fabrícia Alves Fabrícia Alves Colleague at UbotsFortaleza, Ceará, Brazil, Brazil View → TB Tamara Borges P. Tamara Borges P. Colleague at UbotsGravataí, Rio Grande Do Sul, Brazil, Brazil View → VR Vinícius Rodrigues Vinícius Rodrigues Colleague at UbotsPorto Alegre, Rio Grande Do Sul, Brazil, Brazil View → DS Danilo Salomão Danilo Salomão Colleague at UbotsSão Paulo, São Paulo, Brazil, Brazil View → WB Wendel Bartz Wendel Bartz Colleague at UbotsRio Grande, Rio Grande Do Sul, Brazil, Brazil View →
2 education records

Luis Seibert education

Graduação, Systems Analysis And Development – Fullstack - Mobile

Puc-Rs
FAQ

Frequently asked questions about Luis Seibert

Quick answers generated from the profile data available on this page.

What company does Luis Seibert work for?

Luis Seibert works for Ubots.

What is Luis Seibert's role at Ubots?

Luis Seibert is listed as IT Support Analyst | Customer-Centric | Python & BDS | Experienced in Troubleshooting, Networking, and Help Desk Tools at Ubots.

Where is Luis Seibert based?

Luis Seibert is based in Gravataí, Rio Grande Do Sul, Brazil while working with Ubots.

What companies has Luis Seibert worked for?

Luis Seibert has worked for Ubots, Mv, Academia Usina Do Corpo, and Aesc - Associação Educadora São Carlos.

Who are Luis Seibert's colleagues at Ubots?

Luis Seibert's colleagues at Ubots include Marcos Nocetti, Leonardo Araujo, Matheus Frantz De Faria, Thomas Keen, and Miriam T. L. Freitas.

How can I contact Luis Seibert?

You can use AeroLeads to view verified contact signals for Luis Seibert at Ubots, including work email, phone, and LinkedIn data when available.

What schools did Luis Seibert attend?

Luis Seibert holds Graduação, Systems Analysis And Development – Fullstack - Mobile from Puc-Rs.

What skills is Luis Seibert known for?

Luis Seibert is listed with skills including Python, Microsoft Office, Webdriver Selenium, Git, Javascript, Selenium, Desenvolvimento Web, and Html.

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