Luis Couto Email & Phone Number

Leiria

Leiria Area, Portugal

Porto Area, Portugal

Makenotes

Maputo

• As Executive Head of the Corporate Department I was responsible for the following:
• Developed and implemented the postpaid (individual and corporate market) and B2B strategy plan and reporting to Director;
• Created leading edge global solution designs, architectures and commercial propositions that solve business problems for global enterprise customers;
• Managed a sales team of 60 at national level including group leaders, sales executives, post-sales support technicians and credit managers, being responsible as well for training and career development;
• Leveraged new technologies and partnerships with companies for systems development and implementation including tech companies such as Microsoft, Blackberry, Samsung, Apple and others;
• Managed client satisfaction analysis and monitoring systems;

Mozambique

Planning process and strategy development for growth in a high competitive market, with the recent entrance of the 3rd mobile operator. Main Achievements: Designed a distribution management system based on data per broadcast cell for field work management and support; Designed the Corporate CRM system design; Developed forecasting tools for planning for.

Mozambique

Implemented and managed the country office of a Market Research company in Mozambique with 30 employees and around 400 freelance interviewers, nationally. Sales development of major accounts of the company.Main Achievements: Successfully implemented the corporate structure and human resources training and management for both quantitative and qualitative.

Maputo

Market Research discipline responsible of the 3rd grade of Marketing course.Main Achievements: Implemented the Marketing Research discipline in the Marketing course

Mozambique

Developed and implemented a startup Market Research and Training company in Mozambique.Main Achievement: Turned an 8 thousand dollars’ investment in a 920 thousand revenue in the second year of operation.

Portugal

Healthcare IT sales responsible for the Center and South of Portugal. Client Management Medical Imaging Archive Communication Systems project implementation and support.Main Achievement: Introduced Philips voice recognition systems in radiology in the Portuguese Market and implemented Medical Imaging systems in 2 health units.

Germany

Overall management of a student based organization with more than 1.500 members and responsible for setting up international internship programs with large companies such as Deutsche Post World Net and Deutsche Telekom.Main Achievement: Responsible for more than 80 international internships in major accounts partnerships and long term relationship.

Germany

Portugal

General Management Program, Gmp 21, Strategy, Innovation, Leadership And Management

The General Management Program is designed to help senior executives accelerate the demanding process of becoming an outstanding general.

Economics, Internationalization Strategies

- Final Paper on Internationalization of Portuguese Moulds Enterprises

High School

Activities and Societies: High School Student Union President, Class Leader several years