Luis Crespo Email & Phone Number

Melrose Park, Il, Us

Portland, Or, Us

Supports the mission of OCHIN by providing project leadership for any assigned project, possibly including third party vendor implementation, Epic enhancements, and internal technical projects. Project Managers scope, plan, oversee and document all aspects of multiple concurrent projects with varying degrees of complexity within the organization. This role regularly consults with upper management to ensure the scope and direction of each project is on schedule, collaborating across the organization for support. Project Managers work closely with project champions and owners to achieve successful project execution and assist with resource management of cross-functional teams. The Senior Project Manager also regularly mentors and coaches less experienced employees in aspects of the profession such as leadership, methodology, and tools, and may be called upon to assist on complex projects or projects requiring intervention. This position may be called upon to evaluate performance and identify PM-related training needs and/or tool enhancements to ensure the effective application of project management and leadership principles

Northfield, Illinois, Us

Spearheaded digital transformation projects, including the automation of proficiency testing results reporting, enhancing efficiency and scalability.Developed and launched new product-centric interoperability solutions to drive automated workflows, improving customer engagement and streamlining processes across multiple functions.Collaborated with product management, IT, marketing, and regulatory teams to align project scope and execution with strategic business objectives.Oversaw project/product lifecycle management from scoping through commercialization, ensuring adherence to project KPIs and maintaining effective communication with stakeholders.Manage vendor relations.Serves as the project management and product management subject matter expert to the organization and in functional areas; leads interoperability programs to meet critical needs.Communicates and collaborates with customers to analyze and transform needs and goals into functional requirements. Works with executive leaders, senior management, committees, board members, and operational leaders within the business to provide recommendations on opportunities for process improvements.Creates business requirements documents, business cases, gap analysis, strategies, roadmaps, test plans, requirements traceability matrix, user training materials and other related project management artifacts.Manage programs and projects from initiation to implementation including lessons learned.Executive member for the Diversity, Inclusion, and Equity Hispanic Employee Resource Group (ERG), revamped and improved the planning and management that improved operational efficiencies and created cross-collaboration among other organizational ERGs.Strategic Senior Project Manager for the New Product Development (NPD) team that brought new revenue generating products and services to the organization as revenue generating.Facilitated all programs and projects through the Stage Gate process.

Us

Led large-scale health technology projects, managing end-to-end execution across development, integration, and implementation stages to support the organizations manage care products and services.Drove cross-functional alignment across R&D, product management, and IT teams, fostering a data-driven approach to decision-making that improved product functionality and patient outcomes.Oversaw project governance through various methodologies (waterfall, Agile, Scrum, Prince), facilitating progress meetings and managing risks to ensure successful project completion within time and budget constraints.Led customer manage care services through all stages which included cross-collaboration throughout all business units.People manager for a staff of 12 (project managers, business analyst, interoperability developers, and architects).Single point of contact for all assigned activities with responsibility for deliverables, goals, and quality to customer implementations.Managed the teams performance evaluations, career growth, team building, coaching and mentoring, and build trusting relationships that increased productivity and performance.Change management officer.Manage project metrics including forecasting, KPI, ROI, project margin, and project budget.Manage relationships and communications throughout the organization including executive management, senior management, Board members, vendor relationships, and well as indirect project resources.

Directed a portfolio of health management projects, aligning objectives with strategic goals to support clinical and operational improvements across client networks.Established and managed PMO governance and best practices, enhancing project execution efficiency and transparency.Developed and managed work plans and resources for multi-disciplinary teams, focusing on quality improvement, regulatory compliance, analytics, population health, case management, claims, and customer-centric outcomes.Communicated and presented to Board members, executive level, and senior management program status, KPI, and business cases.Led product development initiatives for health platforms through all product lifecycle stages, focusing on patient engagement and wellness services.People manager for project managers, business analyst, and analytics team.Manage the full project and product life cycle, including review of various sources to assess requirements.Managed, led, and supported interoperability between payors and health care entities.Effectively manage all stakeholders, customers, and external agencies.Negotiate with project stakeholders to identify resources, resolve issues, and mitigate risks.Coordinate cross-functional meetings with various functional areas to meet overall stakeholder expectations and achieve organization’s objectives.Provide functional and technical knowledge across multiple business and technical areas.Coordinate all activities of Health Information Technology (HIT) projects, from readiness assessment and planning through vendor selection, to completion of implementation. Aid in educating the organization about HIT, and help assess readiness. Conduct workflow and process mapping analysis to identify potential functions for the type of HIT support required for the Provider Connectivity Strategies and Internal operational efficiencies.Review vendor offerings and make recommendations.

Chicago, Illinois, Us

Led the implementation of EPIC EMR systems across Presence Health’s hospital, ambulatory, and private-practice network, ensuring compliance with regulatory standards and optimizing clinical workflows.Worked closely with clinical and information technology teams to identify interoperability needs, improving data access, process improvements, and patient care coordination.Conducted training sessions for clinical staff, enhancing system adoption and optimizing system functionality.Managed, led, and supported new and existing projects for McKesson Physician Portal, McKesson Mobile Portal, EPIC Cadence, EPIC Prelude, EPICc security, EPIC interfaces, Dragon Naturally Speaking, GME Toolkit, ERAS, and CraneWare.Prepare project artifacts, estimate schedules and resource allocations, training and technical documentation, creation of Computer-Based Training modules, test plans and scripts, workflow diagrams, resources requirements, business strategy and roadmap plans, request for proposals, portfolio status reports to executive and senior management levels, and continuous improvement plans and workflows.Other duties include conduct site assessments (Acute, Non-Acute, and Private Practice), conduct workflow validation sessions, project led interface integrations, system securities, SharePoint intranet developer, and technical resource for mobile products.Conduct post implementation audits to assure system effectiveness and successful fulfillment of client objectives.

Downers Grove, Illinois, Us

Managed Health Information Technology (HIT) projects focusing on integration and system enhancements to support Advocate Health’s clinical and operational goals.Collaborated with cross-functional teams to implement and streamline Allscripts Touchworks Electronic Health Records (EHR) workflows, resulting in improved data accuracy and accessibility.Developed reporting tools to monitor key performance indicators, driving data-driven insights for decision-making in clinical operations.People manager for a staff of 6.Responsible for overseeing new and existing projects for the organization from initiation through product support.Prepare project plans, estimate schedules, training documentation, test plans, workflow diagrams, resources requirements, business plans, request for proposals, program status reports to executive level and senior management, led steering committees, and provided strategy and roadmap planning and document artifacts.Created and led clinical training programs utilizing Allscripts Touchworks.Managed the EMR support and resolutions team.Supervise, train, and mentor other team members. Also the lead on team building activities.Built and managed the teams SharePoint team site for collaboration and efficiency.

Chicago, Illinois, Us

Coordinated IT projects that modernized the Treasurer’s Office tax systems, enhancing network, financial systems, data security, and reporting accuracy.Led and managed platforms focused on infrastructure, security, and data management.Implemented solutions for tax record management and digitization, significantly reducing processing time and improving data accessibility.Supported cross-departmental initiatives to optimize financial collections, tracking, and reporting processes within government operations.People manager for a staff of 22.Provide business systems analysis and process redesign expertise within the business and financial areas.Interact with business partners, vendors, and co-workers to identify project alternatives and make recommendations. Clearly define and document business requirements.Subject matter expert on all technology products and provided training and support.

Pmp Certification, Project Management

Masters In Project Management, Project Management

Mba, Business Administration

Cadence Certified, Cadence - Scheduling

Prelude Certified, Prelude - Registration

Ba, Business Administration

Associates, Computer Science & Arts

Diploma Received

Mpm - Master Project Manager

Cipm - Certified International Project Manager

Mychart

48 Hour Install

Itilf Certification, Information Technology Ifrastructure Library Foundation