Luis Rita Email & Phone Number

Portugal

Ownership of complex project architecture along with review and implementation of best practices with first time right approachOwnership of troubleshooting of the complex solution during critical issuesStandardization and assimilation of learning across domains during solution support and critical care managementImprove Customer Satisfaction by ensuring fulfillment of contractual commitments and minimizing quality issues for all projects in his market unit

Lisbon Area, Portugal

Resource demand planning / allocation / and gap analysis at the Stream level. Ensure availability (Capacity and Competent) resources for the stream​ Align according to stream budget and execute Competence and resource plan based on market demand for the stream​ Accountable for Care Resource supply planning, deployment capacity planning and competence development through Competence Inventory Management and Cross Competence Development for the stream​ Drive Capability on new technology and Competence certification to provide CARE support ​ Accountable for utilization and career development of the resources within the technology cluster​ Support and execute CS strategic programs and initiatives within the stream​ Support and deploy tools and transformation initiatives within the Stream​ Responsible to own and maintain cost centre financial planning and SPC planning of the stream​ Support, manage and drive improvement actions related to account/project specific escalations from competent resource availability ​

Lisbon Area, Portugal

Creating technical documentation (Planning & Optimization Related)Knowledge sharing and support within the team (internal workshops).Work closely with Solution Architects, Service Managers, Experts and Capability Creation Manager.Support and deploy tools and transformation initiatives.VoLTE project support on Core domain products.

Lisbon Area, Portugal

Core Network Engineer supporting LTE project: (MSS, MGW, ITP, i-HSS and DSC) - Solution Integration- System configuration- Horizontal Integration to other Network Elements- Acceptance Planning and Execution- Support Subscriber database migration- Prepare Documentation and Training to the operational teams

Portugal

- Coordination, support and coaching team (stream)- Inducing and controlling the adoption of the company's processes and tools- Define, follow and report on work/action plans, being able to translate needs and goals into specific functional objectives.- Monitor team performance, through a set of relevant KPIs, reporting on progress and adjusting improvement plans.- Support management chain on the decision making process.- Oversees the efficient and effective day-to-day operation of his team.

Portugal

Ticket Resolution, configurations, integrations and acceptance tasks.Core Nokia R4 (MSS/MGW)Cisco ITPsNokia HLR

TMN PROJECTNokia R4 acceptance testsConfiguration managementFault managementNetwork Planning and Optimization

Software development using .NET and System adviser for mobile solutions.

Development, test and support on-site for Upgrade Procedures in the GSM network entities.Projects: Vodacom South Africa and Tanzania; Safaricom Kenya; Watanyia Algeria; MTC Russia

Emba, Project Management

Engineer, Electronic Engineer And Computer Science