Luis Rojas Email & Phone Number

Saint Paul, Mn, Us

Elkhart, In, Us

Design the Quality strategy for the entire LEER Group. Deploy the new LEER Quality Management System across the organization. Innovate structural programs and systems, implementing best practices to achieve world class performance.

St Paul, Mn, Us

• Building the new Quality organization for 3M in North America.• Designing and deploying the Quality Strategy for the region, serving 24 different Divisions across all Business Groups• Responsible for the Quality performance of 70+ manufacturing sites and distribution centers.• Leading corporate strategy for reducing cost of poor quality (COPQ) and improving Customer Experience.• Standardizing best practices into a Quality Playbook for Quality Excellence.• Deploying the end-to-end Enterprise Quality Strategy: Supplier, Manufacturing, Logistics, Customer and Quality Systems.

Charlotte, North Carolina, Us

• Responsible for the manufacturing quality performance of 12 manufacturing sites located in North America, Europe and Asia.• Define and Lead the implementation of the Quality Continuous Improvement Strategy for all the Honeywell Sensing & IoT manufacturing sites.• Implementation of multiple strategic initiatives at a global level.• Represent manufacturing quality at the Executive group for the Sensing & IoT business.• Enhance partnership with strategic customers through Customer Focus initiatives.• Data analytics for strategic planning.

Charlotte, North Carolina, Us

• Responsible for NPI Phase Gate deliverables for quality assurance, and participation in the Phase Gate approval process. • Performed Independent Audits to the Manufacturing Readiness Level process.• Direct communication with strategic accounts, driving customer experience excellence.• Led multi-functional global teams for resolving quality problems escalated through the organization.• Supported GBEs (Global Business Enterprise) on product improvement projects.• Initiated and developed quality improvement strategies.

Charlotte, North Carolina, Us

• Led the manufacturing operations with a team up to 500 employees, serving a variety of markets such us medical, aerospace, industrial, commercial, etc.• Demonstrated improvement on every operation metric: quality, delivery, safety, financials, human resources, etc.• Developed human talent and led multifunctional teams within and beyond site boundaries.• Worked to exceed customer requirements for service, delivery & quality.• Reduced the manufacturing cost/hour by 30%.• Managed the manufacturing operations including SMT assembly, plastic molding, wire bonding, manual assembly and electrical test.• Led Kaizen events using Lean Manufacturing and Six Sigma, improving quality, productivity, cost, and other metrics.

Charlotte, North Carolina, Us

• Direct responsibility over the Quality Department, including 3 Leaders, 13 Engineers, 7 technicians, and 20 quality inspectors/auditors.• Responsible for process qualification of production line transfer projects from USA to Mexico.• Continuous improvement of quality metrics: PPMs, Response Time, Rejected Material Inventory ($), COPQ, etc. • Responsible for the quality system of the organization, meeting certification requirements for ISO-9001 and AS-9100, as well as customer specific requirements from Transportation (TS16949) and Medical Device (ISO-13485) customers.• Customer representative and main contact. Responsible for audits, customer complaints and external communication.• Continuous Improvement projects using Six Sigma Methodology: scrap reduction, yield improvement, cycle time reduction, administrative errors and solving of quality problems.• Overall Quality Improvement of 80% on customer PPMs.

Charlotte, North Carolina, Us

• Direct responsibility over the Quality Department, including 6 Engineers, 4 technicians, and approximately 30 quality inspectors.• Executed the Quality Assurance Plan for the transfer project of Flexible Heaters from Pawtucket, RI to Juarez, MX.• Continuous improvement of quality metrics: PPMs, response time.• Responsible for the quality system of the organization, including requirements for ISO-9001 and customers from a variety of industries: Medical Device, Transportation, Aerospace, etc.• Customer representative and main contact. Responsible for audits, taking care of complaints, and PPAP’s.• Continuous Improvement projects using Six Sigma Methodology: scrap reduction, yield improvement, cycle time reduction, administrative errors and solving of quality problems.

• Customer Claims. Analysis and problem solving, team leadership, answering corrective action using 8-D and 5-Phase methodologies.• Reliability and Electrical Testing Engineer. Performed Design and Process Validation tests. Expanded testing capabilities: Thermal Chambers, Power Test and other pieces of measurement equipment.• Calibration Engineer. Controlled documentation and equipment, and coordinate calibration activities.• Incoming Inspection Engineer and direct contact with suppliers. Developed a Cost Recovery procedure.• 5-S’s Project Auditor. Member of 5-S’s Coordination Team.• QS-9000 and ISO/TS16949 Internal Auditor.• Quality Manager Assistant.

South Bend, Indiana, Us

• ISO-9000 Coordinator. Document control. Planned and executed internal audits.• QC Inspectors Supervisor. Developed procedures and acceptance criteria. Trained inspectors and group leaders.• Continuous process improvement. Problem solving. Project leader for scrap and rework reduction.• Customer requirements. Resolved customer claims and implemented corrective/preventive actions.

Master Of Science - Ms, Quality And Productivity Systems

Master Of Business Administration (M.B.A.), Master Of Business Administration

Industrial Engineering, Industrial Engineering