I worked for one of the biggest Latin American clients Teleperfonarmance has. As a community manager my responsibilities where:- Stay up-to-date with the clients policies, terms & conditions, platforms, brand manual and tone to interact with users on different social media platforms.- Analyze user comments and interactions on different social platforms.- Detect users needs and provide solutions within my range (or direct them to the support team).

As a freelance Branding Consultant my responsibilities are:-Advise the religious committee On how to manage communications and their tone.- Design various communication deliverables (print and digital) for the different events the community organize.

El Micrófono is an online radio show transmitted on social networks.As a Marketing consultant I took care of advising them on:- Content for the show.- Conceptualization on the show’s (And it’s sections) new brand.- Content creation (Images and audiovisual material) for various social networks.- Social media management, comment analysis and content posting.

As part of my internship my responsibilities were:- Sync with the store’s management to validate stock and selling strategy.- Create a post calendar to plan special dates, promotions and similar posts.- Create design and copy for different posts for social media.- Engage with potential shoppers on diverse Social Networks.- Analyze facebook’s analytics And provide monthly reports to my managers.

Rediseño del logo para la empresa.