• Conduct User research and analize product usage data to discover pain points and opportunities to effectively integrate insights into product development process. • Define & write the Product Spec's for the Engineering team. • Translate requirements and business objectives into prioritized, action-oriented deliverables, with measurable success criteria • Define, ideate and build proof of concepts and prototypes to test, iterate & validate solutions. • Assist with the generation of product marketing materials for channels like Tik Tok, WhatsApp & Linkedin. • Leading a team of Product Manager & UX/UI Designer

Fractional Product Manager @GravityNovember 2024 - Present • Product Strategy & GTM Plan for Minimal (Marketplace as a Service)Fractional Product Manager @ZeroCodeJuly 2024 - September 2024 • Define & Build the Product Spec for an beauty & wellness mobile app in México

As Digital Prototype Manager, in the Product department, I have the challenge of leading a great team that allows us to validate hypotheses and ideas through MVPs, using NoCode and LowCode tools; thus contributing to the productivity of the Product Managers team to give, together with the Technology and Growth team, the speed that the business needs to continue scaling as a startup.

• Founder and partner of LAPSUS, specialized consulting firm on innovation management, providing consulting services, design sprints, workshops, training courses and meetups.• Launch an Online Intrapreneur School (6,000 students): http://lapsus-school.teachable.com• Launch a Peruvian Open Innovation Platform: www.kusqa.com• Launch the very first peruvian ecosystem platform: www.ecosistemastartups.com• Build from scratch a community of near 10,000 people interested in StartUps & Innovation:www.facebook.com/groups/EcosistemaStartUps• We have worked with customers such as NATURA, Backus, Entel, San Fernando, CONCYTEC, YANBAL, Pandero, Eternit, MINEDU, EVERIS, ADEX, IPAE, SUNEDU, Scotia Contacto, ESAN, GMC Corp, Herbalife, UPAO, IICA, TECSUP, Seprocal, U. de Lima, UTEC, U. Católica San Pablo, Superintendencia Banca y Seguros, PROINNOVA (CR), JAVYA and Imbuya (PY), Humane (EC), UPSA (BOL), Mindbrand (COL), etc.• Workshops & conferences in Rio de Janeiro, Foz do Iguacu (Brazil), Guayaquil (Ecuador), Santiago de Chile (Chile), San José (Costa Rica), Bogotá (Colombia), Ciudad del Este (Paraguay), Santa Cruz (Bolivia), Los Ángeles (USA), Lima, Trujillo, Ayacucho, Huancayo, Sullana, La Merced, Cuzco and Arequipa (Perú). • Responsible for managing successful business relationships with customers; business meetings, presentations, visits to potential clients, etc.• Lead and provide guidance on tailored consulting to companies for innovation management by Ecosystem and Open Innovation, Design Sprints, Value Proposition Design, Customer Development, Blue Ocean Strategy, LEGO Serious Play, Lean Start Up, Customer Journey Map and Design Thinking, with the objective of providing efficient and innovative solutions.• More Information: www.lapsusinnovation.com | hola@lapsusinnovation.com

+ Lead a portfolio of +20 technology projects, including the development of the collection mobile application iCS Mobile (Android) in 2012 and Implementationof Speech Analytics in the Scotiabank Contact Centre , Implementation of Predictive Dialing System for Collection Call Center , etc.+ P&L responsible , approx. USD 4.5 million annually, from the Operations and Strategic Projects department that supported +40 collection agencies and +50 cashiers nationwide , +400 sales and service contact center agents, +120 telephone collection agents.+ Responsible for a team of 42 people. Reporting to the CEO of ScotiaContacto and with functional coordination with the VP of Operations of Scotiabank Peru.+ Generate operational efficiencies of more than USD 1.5 million during my tenure.+ Level of Satisfaction of Internal Customer Service at +85%

Proyecto con ex compañeros de MBA PAD U. de Piura, constaba de brindar un servicio B2B de Community Managers para que puedan gestionar la presencia en redes sociales (facebook, linkedin, twitter y/o un blog) de empresas y figuras públicas.

- Coordination of a Corporate Responsibility project activities on Camana beach.- Responsible of advertising material.- Coordination of events (concerts, bicycle race, leadership workshops, video forums, etc..) with regional government and external suppliers