Luis Diego Gomez Rojas
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Luis Diego Gomez Rojas Email & Phone Number

SAS Customer Success Manager and Brand Experience SME at Amazon
Location: Calle Blancos, San Jose, Costa Rica 10 work roles 5 schools
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✓ Verified August 2026 3 data sources Profile completeness 86%

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Current company
Role
SAS Customer Success Manager and Brand Experience SME
Location
Calle Blancos, San Jose, Costa Rica
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Who is Luis Diego Gomez Rojas? Overview

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Luis Diego Gomez Rojas is listed as SAS Customer Success Manager and Brand Experience SME at Amazon, a with 734811 employees, based in Calle Blancos, San Jose, Costa Rica. AeroLeads shows a matched LinkedIn profile for Luis Diego Gomez Rojas.

Luis Diego Gomez Rojas previously worked as SAS Customer Success Manager / Brand Experience SME at Amazon and Fundador at Ldg Media. Luis Diego Gomez Rojas holds Master En Marketing Y Comunicación, Marketing from Universidad Europea.

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Email format at Amazon

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Amazon

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Profile bio

About Luis Diego Gomez Rojas

Highly motivated and results-driven Customer Success Manager with 7+ years of experience in Portfolio Management. Demonstrated history of success in Sales and Marketing, with a Master's degree in Marketing & Communication. Certified Community Manager adept at driving customer engagement and satisfaction. Skilled in strategic planning, cross-functional collaboration, and delivering impactful solutions. Passionate about leveraging data-driven insights to anticipate customer needs and facilitate their long-term success.

Current workplace

Luis Diego Gomez Rojas's current company

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Amazon
Amazon
SAS Customer Success Manager and Brand Experience SME
Calle Blancos, CR
Website
Employees
734811
AeroLeads page
10 roles

Luis Diego Gomez Rojas work experience

A career timeline built from the work history available for this profile.

Sas Customer Success Manager And Brand Experience Sme

Calle Blancos, Cr

Sas Customer Success Manager / Brand Experience Sme

San José, Costa Rica

-Managing a portfolio of 8 top-tier merchant accounts with a total GMS TTM of +$27MM, driving a +43% growth YoY. Being their primary point of contact with Amazon, providing insights and developing growth strategies around catalog improvements, merchandising, marketing, and sales projections; while formulating structured solutions related to the logistics involved; with TTM 100% Seller Satisfaction.-Responsible for identifying and connecting selling partners with programs tailored to their specific needs, including betas and pilots, creating opportunities to lead the market.-Brand Experience SME SJO-based, in charge of Brand Tailored Coupons / Brand Tailored Promotions, developing strategies for the CSM population as well as providing ongoing support, trainings and beta initiatives.

Fundador

Ldg Media

Puntarenas, Costa Rica

Agency exclusively dedicated to Social Media Management for Small/Medium size companies.

Marketing Coordinator

Altea Design

San José, Costa Rica

- Coordinate and supervise the execution of marketing strategies for Altea, aiming to be in the top of mind of the clients.- Establish along with the commercial department the products, offers and promotions to be communicated.- Coordinate and assign tasks to the graphic designer team.- Plan and develop both media plan and social media campaigns.

Dec 2020 - Aug 2021

Marketing & Sales Specialist

Lindora

- Marketing Plan Development- Social Media Management (Content Plan Development, Reply to comments and private messages from users, Development of Paid Campaigns Competition Monitoring)- Marketing Budget Development- CRM management- Prospecting and nurturing leads

Nov 2019 - Oct 2020

Sme (Small And Medium-Sized Enterprises) Relationship Executive

Costa Rica

- Administration and Maintenance of client portfolio for San Francisco de Dos Ríos Branch- Sales Executive; In charge of opening accounts, placing Investments and loans- Prospecting of new clients to ensure the growth of the portfolio

Jun 2018 - Jul 2019

Account Assistant

Madrid Y Alrededores, España

- Prepare a spotlights report that allows the correct measurement of campaigns- Coordinate the correct reception of materials- Ensure the correct start-up of all campaigns- Carry out exhaustive follow up of all campaigns for each client proposing continuous optimizations to achieve all objectives- Correct extraction of information from tools such as Kantar, Infio, Tommicro and Galileo.

Mar 2017 - Aug 2017

Marketing Intern

Agencia De Marketing On Line Valencia S.L

Calle Mejico 4, Madrid

- Online Marketing, Google Positioning, web page management and online directories.

Nov 2016 - Mar 2017

Account Executive For Sme (Small And Medium-Sized Enterprises)

Costa Rica

Small and medium Enterprise Loans Sales

Aug 2013 - Sep 2015

Export Agent (Limon Port)

Costa Rica

Commercialization of space in the company ships, also once hired the respective documentation for export and customer service.

Mar 2012 - Feb 2013
Team & coworkers

Colleagues at Amazon

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5 education records

Luis Diego Gomez Rojas education

FAQ

Frequently asked questions about Luis Diego Gomez Rojas

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What company does Luis Diego Gomez Rojas work for?

Luis Diego Gomez Rojas works for Amazon.

What is Luis Diego Gomez Rojas's role at Amazon?

Luis Diego Gomez Rojas is listed as SAS Customer Success Manager and Brand Experience SME at Amazon.

Where is Luis Diego Gomez Rojas based?

Luis Diego Gomez Rojas is based in Calle Blancos, San Jose, Costa Rica while working with Amazon.

What companies has Luis Diego Gomez Rojas worked for?

Luis Diego Gomez Rojas has worked for Amazon, Ldg Media, Altea Design, America Simulcast, and Scotiabank.

Who are Luis Diego Gomez Rojas's colleagues at Amazon?

Luis Diego Gomez Rojas's colleagues at Amazon include Alicia Dukes, Babatunde Isaac Eletu, Ashok Arora, Saurabh Chatterjee, and Ifeanyichukwu Igwe.

How can I contact Luis Diego Gomez Rojas?

You can use AeroLeads to view verified contact signals for Luis Diego Gomez Rojas at Amazon, including work email, phone, and LinkedIn data when available.

What schools did Luis Diego Gomez Rojas attend?

Luis Diego Gomez Rojas holds Master En Marketing Y Comunicación, Marketing from Universidad Europea.

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