Luis Diego Bolaños Vargas Email & Phone Number

Costa Rica

Alajuela, Costa Rica

Responsible to monitor, track and stratify data related to efficiency, change overs, for analysis and decision making.Monitor behavior of processes and maintains charts such as efficiency, quality, scrap or KPI charts as assigned such as OEE, utilization.Pre-accept, install and validate, equipment or stations according to industry standards.Define, validate and maintaine process control parameters as assigned, according to industry standards.Managed product BOM’s… Show more Responsible to monitor, track and stratify data related to efficiency, change overs, for analysis and decision making.Monitor behavior of processes and maintains charts such as efficiency, quality, scrap or KPI charts as assigned such as OEE, utilization.Pre-accept, install and validate, equipment or stations according to industry standards.Define, validate and maintaine process control parameters as assigned, according to industry standards.Managed product BOM’s and/or routings, ensuring rates, quantities, materials and labor are well established and well costed.Give support for machine maintenance technicians. Ensure good service delivered.Develop activities related to eliminate simple or complex problems, using methodologies like six sigma, or lean as applicable.Strategically eliminated chronical problems related to quality, and scrap.Prepare documentation for inspection/testing procedures.Plan and conduct work requiring judgment in the independent evaluation, selection, and substantial adaptation and modification of standard techniques, procedures, and criteria.Devised new approaches to problems encountered.Respond to common inquiries or complaints from internal customers (QA, Production, Supply Chain). Independently performed most assignments with instructions as to the general results expected. Show less

Lagunilla, Heredia, Costa Rica

Key Responsibilities:• Liaise with all the other Merchant Risk teams to learn and implement best practice at team and individual level and to drive Merchants and performance improvements.• Monitor and report on Quality metrics and quality risk management, deep dive and identify trends/root causes.• Recommend, own and drive performance improvement areas from a site level perspective through Investigator audits.• Support/ consult with the necessary functions to ensure new… Show more Key Responsibilities:• Liaise with all the other Merchant Risk teams to learn and implement best practice at team and individual level and to drive Merchants and performance improvements.• Monitor and report on Quality metrics and quality risk management, deep dive and identify trends/root causes.• Recommend, own and drive performance improvement areas from a site level perspective through Investigator audits.• Support/ consult with the necessary functions to ensure new policies/processes are successfully scoped and rolled out with measurable results against key metrics.• Assist with compiling, analyzing and driving Quality improvement initiatives.• Contribute to the development of reporting systems for all levels of the customer journey.• Assist in the development of robust quality improvement coaching and training processes to drive continuous improvement.• Create growth plans linked to performance improvements and drive through the associated benefits.• Participates in customer and client listening programs to identify customer needs and expectations.• Provide floor support when needed.• Evaluate all type of contacts handled. Show less

Generate and update menus for different merchants, that way they could offer their products for Prime Now delivery service.

I manage issues regarding human resources and occupational hazards.

Costa Rica

Head of Production, Printing, Logistics and Quality Assurance Departments

Costa Rica

Upsales for the EDU account

Costa Rica

solving issues for WBTV in NYC

Development of welding quality assurance procedures for sports facilities for the Costarican Sports and Recreation Institute (ICODER).Development of quality assurance procedures for the metallic components of the New National Stadium for the Costarican Sports and Recreation Institute (ICODER).

I had to facilitate costumers access to their web accounts, and modify information of their accounts, as I was asked by the costumer.

I had to facilitate costumers access to their web accounts, and modify information of their accounts, as I was asked by the costumer.

I had to facilitate costumers access to their web accounts, and modify information of their accounts, as I was asked by the costumer.

Green Belt, Lean Six Sigma

Ba, Materials Engineering

Activities and Societies: My graduation project consisted in the analysis and quality control of the construction materials of the New.