Manage pharmacovigilance staff ensuring project objectives are met. Support in the delivery of customer-centric solutions in line with IQVIA business models. Supervise and motivate staff to achieve and maintain acceptable levels of performance. Work closely with other department managers to address problem areas, staffing needs, equipment needs, and department resource planning and work scheduling for current and projected projects to ensure deliverables are met.

Responsible for preparing the adverse event identification and entry protocol for the pharmacovigilance process adapting the tools that IQVIA can offer to ensure that the objectives and results expected by the client are met. Work in conjunction with the other pharmacovigilance teams to ensure that the process runs smoothly and that the regulatory requirements of each country are met on behalf of the client. Provide internal support for 4 different regions (North America, APAC, EMEA and Latam). Identifying issues and supporting in the development of viable and effective solutions.

Manage pharmacovigilance staff ensuring project objectives are met. Support in the delivery of customer-centric solutions in line with IQVIA business models. Supervise and motivate staff to achieve and maintain acceptable levels of performance. Work closely with other department managers to address problem areas, staffing needs, equipment needs, and department resource planning and work scheduling for current and projected projects to ensure deliverables are met.

Deliver face-to-face or remote trainings on pharmacovigilance and Argus processes, based on training materials provided by the client; monitor progress of specialists and report to managers; support specialists as they come on line to process real cases and answer any questions from the Adverse Event intake team on case processing; monitor trends in questions asked and provide refresher trainings to the team on a regular basis; train and certify new members; align the process globally as well as with internal processes. Monitor trends in errors and process quality. Provide monthly updates to the region based on errors found. Onboarding calls with new members to explain the basics and what their role in the project will be.

As a pharmacovigilance data analyst in the lifecycle safety department, I was in charge of receiving cases, as well as evaluating their validity and seriousness, handling queries received from central processing sites, data entry and translation of documents from Spanish to English.

As a Quality Control Analyst, I developed several functions such as hygienic and microbiological control of bulk products and raw materials, environmental and personnel microbiological monitoring in the plant, sampling of raw materials, maintenance of the strainarium, validation of microbiological methods, writing of SOPs, preparation of culture media, physical-chemical and microbiological analysis of water, analysis of soft capsule content, determination of moisture in Karl Fischer and finally the performance of hermeticity tests in blistered products.

In the Food Microbiology Laboratory I performed several functions such as the preparation of culture media, water analysis, isolation of bacteria from different foods, identification of bacteria using biochemical methods and molecular methods such as PCR amplification and sequencing.

As an assistant I was in charge of the preparation of culture media and reagents for the general microbiology laboratory practice, as well as the teaching of microbilogy basics to students in the first years of their careers.