Luis Christiansen
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Luis Christiansen Email & Phone Number

Consultant - UX Writer at Minsait
Location: Bogotá D.c. Metropolitan Area, Colombia 7 work roles 3 schools
1 work email found @falabella.com LinkedIn matched
✓ Verified July 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email

Work email l****@falabella.com
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Current company
Minsait
Role
Consultant - UX Writer
Location
Bogotá D.c. Metropolitan Area, Colombia
Company size
16046 employees

Who is Luis Christiansen? Overview

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Quick answer

Luis Christiansen is listed as Consultant - UX Writer at Minsait, a with 16046 employees, based in Bogotá D.c. Metropolitan Area, Colombia. AeroLeads shows a work email signal at falabella.com and a matched LinkedIn profile for Luis Christiansen.

Luis Christiansen previously worked as UX Specialist | Regional at Cariola Group and UX Writer | Regional at Falabella. Luis Christiansen holds Specialization In Microsoft Excel For Business, Microsoft Excel from Macquarie University.

Company email context

Email format at Minsait

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{first}{last}@falabella.com
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AeroLeads found 1 current-domain work email signal for Luis Christiansen. Compare company email patterns before reaching out.

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Profile bio

About Luis Christiansen

UX Researcher & UX Writer with 6+ years of experience helping companies reduce costs, increase revenues and improve customer satisfaction.💡𝗦𝗼𝗺𝗲 𝗲𝘅𝗮𝗺𝗽𝗹𝗲𝘀 𝗶𝗻𝗰𝗹𝘂𝗱𝗲:➖ Created Falabella's Brand Voice Guidelines by collaborating with UX Writers and Marketing counter parties. ➖ Reduced contact ratios in 8 countries by creating content strategies for digital products, user interfaces, ChatBots and IVR's decision trees.➖ Increased both the First Contact Resolution and the Customer Satisfaction Score by leading the creation of 100+ email templates in 5 countries.➖ Quantified user behaviour by creating, executing and analizing various testing techniques, interviews and market research.📑 𝗜'𝗺 𝗳𝗮𝗺𝗶𝗹𝗶𝗮𝗿 𝘄𝗶𝘁𝗵:➖ Remote work with international teams.➖ Figma, Miro, Maze, Excel.➖ Agile/Scrum frameworks.➖ Design Thinking.➖ Design System.➖ Collaboration with UX Researchers/Designers/Writers, Front/Back End Developers, Tech Leads, Business Analysts, Product Designers and Product Managers.I love helping businesses craft profitable experiences users long to repeat.

Listed skills include Presentations, Data Analysis, Written Communication, Oral Communication, and 28 others.

Current workplace

Luis Christiansen's current company

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Minsait
Minsait
Consultant - UX Writer
Bogotá, Bogota, CO
Website
minsait.com
Employees
16046
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Company profile
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7 roles

Luis Christiansen work experience

A career timeline built from the work history available for this profile.

Consultant - Ux Writer

Minsait

Bogotá, Bogota, Co

Ux Specialist | Regional

Current
Cariola Group

Colombia

➖ Led the creation of the User Experience Strategy towards both Puerto Rico and the United States' hispanic market.➖ Supervised the creation of user flows for Facebook Messenger, WhatsApp and SMS with seamless integration with customer service bots and artificial intelligences such as Chat GPT.---

Apr 2023 - Present

Ux Writer | Regional

Falabella

Colombia

➖ Created Falabella's Brand Voice Guidelines by collaborating with UX Writers and Marketing counter parties. ➖ Reduced contact ratios and increased customer satisfaction scores by creating content for digital products and various interfaces, optimising user journeys, ChatBot flows, customer service protocols and other strategies.➖ Quantified user behaviour by creating, executing and analizing various testing techniques, interviews and market research.---

May 2021 - Apr 2023

Communications Specialist | Regional

Linio

Colombia

➖ Reduced contact ratios in 8 countries by creating content strategies for digital products, user interfaces, ChatBots and IVR's decision trees.➖ Quantified user behaviour by leading an investigation that resulted in a more accurate depiction of why clients were contacting us wich resulted in big changes to the CRM's classification process and an increase in customer satisfaction.➖ Increased productivity at the Regional Contact Center by standarazing processes in four company… Show more ➖ Reduced contact ratios in 8 countries by creating content strategies for digital products, user interfaces, ChatBots and IVR's decision trees.➖ Quantified user behaviour by leading an investigation that resulted in a more accurate depiction of why clients were contacting us wich resulted in big changes to the CRM's classification process and an increase in customer satisfaction.➖ Increased productivity at the Regional Contact Center by standarazing processes in four company branches: Chile, Colombia, México and Perú. Show less

Nov 2019 - May 2021

Communications Analyst | Regional

Linio

Venezuela

➖ Increased both the First Contact Resolution and the Customer Satisfaction Score by leading the creation of 100+ email templates that standarized Linio's Brand Voice in Argentina, Chile, Colombia, México and Perú.➖ Reduced the Error Index by leading the training of 100+ emloyees in grammar, brand voice and customer service.---

Jun 2017 - Nov 2019

Associate Editor

El Municipal

Venezuela

➖Monitored compliance with the Company Style Guide by reviewing, correcting and approving the printable edition.

Jan 2016 - Jul 2016

Journalist

El Municipal

Venezuela

➖ Researched and wrote news reports, conducted interviews and reviewed the director's op-eds.

Aug 2015 - Dec 2015
Team & coworkers

Colleagues at Minsait

Other employees you can reach at minsait.com. View company contacts for 16046 employees →

AP Andre P. Andre P. Colleague at MinsaitBarcelona, Catalonia, Spain View → WS Wilma Souza Wilma Souza Colleague at MinsaitSão Paulo, Brazil View → TR Tomeu Ramis Millán Tomeu Ramis Millán Colleague at MinsaitPalma, Balearic Islands, Spain View → CK Cristiane Kalid Cristiane Kalid Colleague at MinsaitSão Paulo, Brazil View → GS Gabriella Schettino Gabriella Schettino Colleague at MinsaitCampos Dos Goytacazes, Rio De Janeiro, Brazil View → UH Usman Hameed Begum Usman Hameed Begum Colleague at MinsaitAlmería, Andalusia, Spain View → LM Lucian Medina Lucian Medina Colleague at MinsaitRio De Janeiro, Brazil View → EA Ezequiel Ares Rodríguez Ezequiel Ares Rodríguez Colleague at MinsaitCadiz, Andalusia, Spain View → IZ Isaac Zuñiga Palominos Isaac Zuñiga Palominos Colleague at MinsaitO'Higgins Region, Chile View → TM Thays Moreira Da Costa Cruz Thays Moreira Da Costa Cruz Colleague at MinsaitSão Gonçalo, Rio De Janeiro, Brazil View →
3 education records

Luis Christiansen education

Specialization In Microsoft Excel For Business, Microsoft Excel

Macquarie University

In this Specialization, learners develop advanced Excel skills for business such as: ➖ Perform complex calculations using advanced Excel.

Advanced Ux Writing, Ux Writing

Ux Writing Academy

UXWA is the first Academy with advanced UX Writing courses, focused on skills such as: ➖ Design Thinking. ➖ UX Research. ➖ UX Writing.

Bachelor'S Degree In Business Communications, Business Communications

Universidad Monteávila

➖ News Anchor for UMA TV. ➖ Actor and Pianist at the Theatre Club. Monteávila University promotes the plenitude of the individual.

FAQ

Frequently asked questions about Luis Christiansen

Quick answers generated from the profile data available on this page.

What company does Luis Christiansen work for?

Luis Christiansen works for Minsait.

What is Luis Christiansen's role at Minsait?

Luis Christiansen is listed as Consultant - UX Writer at Minsait.

What is Luis Christiansen's email address?

AeroLeads has found 1 work email signal at @falabella.com for Luis Christiansen at Minsait.

Where is Luis Christiansen based?

Luis Christiansen is based in Bogotá D.c. Metropolitan Area, Colombia while working with Minsait.

What companies has Luis Christiansen worked for?

Luis Christiansen has worked for Minsait, Cariola Group, Falabella, Linio, and El Municipal.

Who are Luis Christiansen's colleagues at Minsait?

Luis Christiansen's colleagues at Minsait include Andre P., Wilma Souza, Tomeu Ramis Millán, Cristiane Kalid, and Gabriella Schettino.

How can I contact Luis Christiansen?

You can use AeroLeads to view verified contact signals for Luis Christiansen at Minsait, including work email, phone, and LinkedIn data when available.

What schools did Luis Christiansen attend?

Luis Christiansen holds Specialization In Microsoft Excel For Business, Microsoft Excel from Macquarie University.

What skills is Luis Christiansen known for?

Luis Christiansen is listed with skills including Presentations, Data Analysis, Written Communication, Oral Communication, Statistical Data Analysis, Strategic Planning, Public Speaking, and Research.

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