Luis Cuevas
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Luis Cuevas Email & Phone Number

IT-Helpdesk Specialist-Backend Developer at Supportive Care
Location: Santo Domingo Este, Santo Domingo, Dominican Republic 11 work roles 2 schools
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✓ Verified May 2026 3 data sources Profile completeness 86%

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Current company
Role
IT-Helpdesk Specialist-Backend Developer
Location
Santo Domingo Este, Santo Domingo, Dominican Republic
Company size

Who is Luis Cuevas? Overview

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Quick answer

Luis Cuevas is listed as IT-Helpdesk Specialist-Backend Developer at Supportive Care, a company with 68 employees, based in Santo Domingo Este, Santo Domingo, Dominican Republic. AeroLeads shows a matched LinkedIn profile for Luis Cuevas.

Luis Cuevas previously worked as IT-Help Desk Specialist at Supportive Care and Customer Service Team Lead at Hire Horatio Cx. Luis Cuevas holds Computer Software Engineering, Technical from Itla.

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Email format at Supportive Care

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Supportive Care

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Profile bio

About Luis Cuevas

As a seasoned Software Development student with a keenly dynamic and innovative mindset, I bring amultifaceted skill set, cultivated over nine years in roles spanning customer service, technical support,contractor supervision, and quality analysis. Currently, I am thriving as an IT-Helpdesk professional for anapplication, where I continue to refine my expertise and provide exceptional support to users. My approach is characterized by an unwavering attention to detail and a relentless pursuit of objectives, leading to noteworthy accomplishments such as workflow optimization and customer support processenhancement. Proficient in programming languages, hardware, and databases, I complement thisexpertise with rapid learning ability, enabling me to continually stay abreast of industry trends and deviseinventive solutions to emerging challenges.

Current workplace

Luis Cuevas's current company

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Supportive Care
Supportive Care
IT-Helpdesk Specialist-Backend Developer
new jersey, united states
Employees
68
AeroLeads page
11 roles

Luis Cuevas work experience

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It-Help Desk Specialist

Current

Santo Domingo De Guzmán, Distrito Nacional, República Dominicana

IT Help Desk Agent: Proven track record as an IT Help Desk Agent, excelling in generating technical support tickets, accurately identifying user issues, and ensuring effective communication with the IT team for prompt issue resolution.Customer Service Excellence: Demonstrated outstanding customer service skills, consistently maintaining a positive.

Sep 2023 - Present

Customer Service Team Lead

Santo Domingo De Guzmán, Distrito Nacional, República Dominicana

Customer Service Team Lead: Guided and mentored a high-performing customer service team, ensuring exceptional customer support and facilitating continuous training for team members.Problem-Solving and Solutions Expert: Collaborated with upper management to analyze and resolve common customer issues, including shipping challenges and fraud detection.

May 2023 - Sep 2023

Senior Associate

Miami, Florida, Estados Unidos

Como Senior Associate y Tech Support en EXO Drones, mi rol principal será el de Customer Support Specialist. Esto implicará la resolución efectiva y eficiente de las consultas de los clientes, asegurándome de comprender completamente sus problemas y necesidades para proporcionar soluciones adecuadas. Esto puede incluir responder preguntas sobre el.

Feb 2023 - May 2023

Chat Support

United States

Provide outstanding services to potential customers where looking for a new way to their lives, also assisting customers with concerns, issues and guiding them on how to setup their products.

Mar 2021 - Mar 2023

Inspector De Control De Calidad

Santo Domingo De Guzmán, Distrito Nacional, República Dominicana

Inspeccionaba y escuchaba las llamadas de los agentes, corrigiendo cualquier fallo según los estándares del cliente.

Feb 2020 - Jul 2020

Customer Service Representative

Proveía asistencia al cliente con cualquier duda o inconveniente on su producto. Reteníamos a los clientes recurrentes que querían cancelar el servicio, hacíamos ordenes de compras de los clientes potenciales. Proveía soporte a los compañeros en el piso de producción y asistía a los clientes cuando querian hablar con un supervisor.

Sep 2019 - Feb 2020

Customer Service Specialist

Membership Assistance: Provided exceptional customer support by assisting customers with their memberships. Ensured a seamless onboarding process, addressing inquiries and concerns to enhance their experience.Enrollment Support: Played a pivotal role in driving project success by actively helping new customers enroll in services. Guided them through the.

Nov 2017 - May 2018

Technical Specialist

Proporcionaba asistencia a técnicos por vía telefónica sobre impresoras y computadoras. Supervisaba los trabajos de los técnicos y confirmando que los equipos estén en óptimas condiciones.

Apr 2017 - Nov 2017

Customer Service Specialist

Technical, retention and customer service experience within 3 years of service in this company.

Jan 2014 - Apr 2017
Team & coworkers

Colleagues at Supportive Care

Other employees you can reach at thesupportivecare.com. View company contacts for 68 employees →

2 education records

Luis Cuevas education

Computer Software Engineering, Technical

FAQ

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What company does Luis Cuevas work for?

Luis Cuevas works for Supportive Care.

What is Luis Cuevas's role at Supportive Care?

Luis Cuevas is listed as IT-Helpdesk Specialist-Backend Developer at Supportive Care.

Where is Luis Cuevas based?

Luis Cuevas is based in Santo Domingo Este, Santo Domingo, Dominican Republic while working with Supportive Care.

What companies has Luis Cuevas worked for?

Luis Cuevas has worked for Supportive Care, Hire Horatio Cx, Exo Drones, Visionary Solutions Inc. | A True Outsourcing Partner, and Acquire Bpo.

Who are Luis Cuevas's colleagues at Supportive Care?

Luis Cuevas's colleagues at Supportive Care include Henna Wolff, Lcsw, Paul Kleinman, Janet Howe, Anite Laurent, and Hadassah D..

How can I contact Luis Cuevas?

You can use AeroLeads to view verified contact signals for Luis Cuevas at Supportive Care, including work email, phone, and LinkedIn data when available.

What schools did Luis Cuevas attend?

Luis Cuevas holds Computer Software Engineering, Technical from Itla.

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