Fundamental piece for the development of the MLAC Sales team strategies, control over digital activities, acting asmanager of the expenses and budget of the department having as capacity; the purchase of material, transfers, travel, among others, being the right hand of the sales director of Mexico Latin America and the Caribbean coordinating his executive agenda, as well as the team's agenda, carrying out the logistics of Meetings and Events of high impactACHIEVEMENTS: Demonstration of commitment to excellence from the first day of office, carrying out the planning and execution of Meetings and Events with resounding success.Implement digital strategies to keep customers communicated and confident about the brand in times of the pandemic.Participation in Trade shows and Roadshows. Supporting virtual organization, as well as face-to-face logistics in Mexico and Latin America. Learn self-taught HTML programming to publish in internal magazines directly and not by third parties.Support with brand presentations and small seminars for accounts such as American Express and CWT.

Link between costumers and hotels for the organization, coordination and negotiation, in hotel occupation and social, business and government events focusing on the Brazilian marketAccomplishments: Encourage harmony and the balance in the work team, reach the sales goals, collaborate with fresh ideas that result in a better organization in work which translate in more effectiveness and growth in sales, facilitating negotiations and cordial relationship with clients.I have represented the groups department in the Road Show for management of important hotels of Mexico and LatinAmerica, achieving constant economic, written and personal recognition, such as:In the formula 2x the "Best performance" by The Critical Behaviors Move fast & Build one team.

Link between distinguished agencies and hotels of the brand IHG in Brazil, with different process to the people of reservations (bank deposits, electronic transfers and credits) having an important client portfolio.Accomplishments: I generated a strong alliance with renowned agencies and contributing to the production of the team. I learned a different reservation processes.

Provide customer service offering true and easy information, with friendly service and transmitting confidence. Helping the client with his reservations, generating more revenue and more production for the company. Accomplishments: I was month to month one of the Top Performing agent in enrollment to IHG Rewards club, my sales goal was to sell superior rooms then standard category, always being a loyal representative of the IHG image.I obtained rewards for good results, letters of congratulations, gifts cards, recognition as Revelation Agent for obtaining the best results of 2015.

Organization and alignment of reservation agents with their schedules and call times.Accomplishments: Accelerate the process for capturing information, optimizing the time and obtained more productivity.I learned to use the internal system with which they control schedules.