• Standardize and implement project management processes across projects• Maintain project management tools, templates, and ensure robust knowledge management systems• Assist with staffing and resource allocation• Manage The Bakery Academy courses to support team development• Drive continuous improvement by capturing, organizing, and sharing project strategies, processes, and best practices• Ensure adherence to organizational standards and governance frameworks• Collect operational feedback and ensure process improvements are aligned with strategic goals, driving efficiency and effectiveness across all projects

• Map client pain points and seeking opportunities to resolve them.• Search for entrepreneurs and startups around the globe that are innovative and have the potential to solve business challenges through open innovation projects.• Work on multiple projects with global brands, dealing with different briefings, teams, and priorities.• Responsible for managing the process and engaging the startups.• Apply critical thinking and business evaluation• Conduct market researches and staying up-to-date on technology trends.

• We are an Audiovisual Agency which aims to connect Great Professionals with Great Projects in everything you can ever need in the audiovisual world.• As Founder and CEO, my responsibilities are:• To lookout for excepcional professionals in 4 different areas (Filmmaking, Photography, Design and Animation) and fit them in audiovisual projects that matches with their best skills and knowledge• Guarantee our Customer Satisfaction by creating a good relationship with our clients, to be sure that we will deliver exactly (and even more) what they need, from the prospect to the launch of each project• Keep website updated• Our main clients: ACATE (Innovation Hub), Grupo Baia Sul (Healthcare), GopherCon (GoLang Summit), Darwin (Innovation Hub), SocialGood, IE Intercâmbio (Interexchange Agency) and 44 more

• Worked at Aspen Alps Condominiums as FrontDesk/Bellman

• Worked at Aspen Alps Condominiums as FrontDesk/Bellman and also at Aspen Skiing Company as Rental Technician during USA Winter

• Mapped 6 critical processes on Quality Assurance Team using BPMN Methodology. Resulted in a significant improvement for studying new possibilities on supply-chain market and also assurance that the products will reach the client with best quality possible• Improvement and Standardization of 4 main processes and 10 micro-processes focused on Commercial Team based on Poka-Yoka Method, intending to make mistake-proofing processes• Analyzed financial data of 3 operational years and built a dashboard with more than 6 types of data including clients and product KPIs through time • Helped in the development of People and Performance Team

Main Activities on ACATE Startups program:• Built, controlled and analyzed database intending to improve processes at multipleplatforms as AirTable, Google Spreadsheet, RD Station, Asana, Slack, Google Drive• Actively prospected, onboarded and managed Customer Success of new Startups withnumber of Startups Associated growing 45% in 10 months to 570+ Startups.• Brought 4 new perk partners to ACATE Startups program, managed partnership with13 companies including Amazon (AWS), Google Cloud, Hubspot and other relevantSaas companies to bring financial benefits for startups.• Organized and managed 19 startup qualification events with great entrepreneurs andcorporates as Pitch Day inviting Ambev, ArceloMittal, Schulz, Clamed and other 18corporates

• Conducted mapping, improvement, and standardization of business processes for a software enterprise. Improved project management by developing a quality assurance performance system• Conducted structuring of strategic areas within Junior Enterprise “Inventorio” and built 2 dashboards with 12 indicators to manage client performance, all within only 13 weeks• Led customer satisfaction improvement from our projects by driving alignment between the client’s expectations and the project team priorities, maintaining high NPS (Net Promoter Score)• Executed the end-to-end sales processes, from prospecting the customer to presenting a proposal to various clients. My top sale was for an aluminum & plastic components manufacturing company, which was our second biggest project in 2020• Conducted trainings to trainees of EJEP, focused on VSM (Value Stream Mapping) and also a training based on a Lean Six Sigma Green Belt course that the trainees have not participated• Conducted training for Production Engineering Week on Federal University of Santa Catarina focused on Problem Solving and PDCA methodology

• Performed annual balance of selling number, through data collect and analysis on selling place• Conducted the research of an App intending to control the real-time sell and control the stock of plants at the selling place, getting in touch with several enterprises and searching for the best platform that fits the need of EB Viveiros

• Developed and executed Digital Marketing campaign to expand clients data base, reaching a 50% growth on number of access in publications, and a relevant growth of revenue• Developed new visual identity to the business, including production and installation of outdoor billboard• Responsible for producing personalized art intending to grow the number of leads coming from social media

• Developed projects intending to decrease the time of car bulding by using people management techniques to increase team engagement. The results reported more than 100% improvement comparing to earlier years• Implemented, as a “Kaizen Team” member, “5s” lean method, reaching better organization of the team office and workplace. Resulted on a faster building of the car, and also the team did not have any delays on the project development