Designed and developed custom solutions on the Salesforce platform, including customobjects, workflows, triggers, and Visualforce pages.Implemented integrations with various third-party systems using REST APIs and SOAPweb services.Managed the release process, including testing, debugging, and deployment of solutionsto production.Worked closely with business stakeholders to gather requirements, understand businessprocesses, and provide solutions that meet their needs.Provided ongoing support and maintenance for existing solutions, including bug fixingand performance optimization.Conducted code reviews and mentored junior developers on best practices for Salesforcedevelopment.Collaborated with business stakeholders/project managers to gather requirements,understand business processes, and provide solutions that meet their needs on time.

24-week intensive program that focuses on HTML/CSS, JavaScript, Node.js Express.js, MongoDB, SQL, Ruby and Rails.

As chief manager I have several responsibilities such as; manage orders from the beginning to when they are delivered, interact with existing clients, reach out to new clients, financial analysis of the company, develop marketing and advertising strategies, upload new products, and make sure that everything about Caster Mall is running smoothly and constantly improving.www.caster-mall.com (e-commerce) Sales ManagerReach out to existing customers to strengthen relationships by informing them of new products and available discounts/promotions, leading to 25% sales increase in 2013.Cold call potential customers leading to 3-4 new clients monthly.Oversee all sales on a daily basis from beginning to end. Customer Service RepresentativeAttend 15-20 customer incoming calls and answer question/concerns about products or sales.Call customer in order to get feedback from their experience with Caster Mall.Recommend products to customers via phone or email to fulfill customer’s needs. Marketing & Adverting strategies Constantly monitor and improve Google Adwords campaign, leading to the 25% sales increase in 2013. Manage Social Media Accounts for Caster Mall, LLC (Facebook, Twitter, Blog).

Successfully identify and qualify new business opportunities in the East Coast region of the US and Latin America. Completed 75-120 calls daily.Successfully booked 10 meetings (Solution Overviews) per month for Account Managers in multiple territories.Update and entered new data/information into Salesforce.com to keep detailed records of current and potential clients.Plays a key role in creating and executing large marketing campaigns to attract potential customers to event, webinars, expos, and live product demonstrations that have generated hundreds of leads converting several leads into opportunities myself.

93% success rate in closing sales 97% accuracy rate in picking orders in the warehouse.60% success rate in selling extended 3 year warranty. Utilize effective probing and listening skills to generate lead opportunities.Successfully resolve customer’s problems promptly and accurately in a manner that will retain and promote customer loyalty, to accomplish organizational goals of being the customer’s 1st choice.