Luis Fernando Oliveira Email & Phone Number

Blumenau, Sc, Br

Support coordinate the team's processes and ensure a smooth onboarding experience for our clients across the globe.

Some of the tasks performed in this role: Ensure a clear communication flows to and from the client;Set project milestones and provide ways for the team to achieve them;Oversee and help other project managers;Help the team allocate the best developer for the project.

Fetchly is a startup that creates software on demand, having different skilled developers in many languages. As a PM the main challenge is to understand the client needs and translate it to the devs, while also ensuring that deliveries meet their deadlines and communicating every step efficiently.

Blumenau, Santa Catarina, Brasil

Main tasks include but are not limited to managing some of the largest enterprise customers, while also translating their needs to internal areas. Translating this information helps Product and Development teams to correctly understand customer needs, paying attention to the particularities of each business. Helping the other teams to improve their customer service also increases customer satisfaction and their LTV, while it reduce unnecessary costs.

Blumenau, Santa Catarina, Brazil

Paytrack is an all-in-one solution, helping companies control and reduce costs of corporate travels and refund .Main activities include: organize alongside the customer the financial politics and flow used by the company, perform the initial software setup, and promote trainings/onboarding for the users, supporting the deployment project.

Blumenau, Santa Catarina, Brasil

DATAFRETE is a Software as a Service (SaaS), cloud-based Transportation Management System, hosted on AWS servers.Main tasks include but are not limited to: project management in different kinds of customers and process optimization. Responsible for the Help Center maintenance, implementing the software Notion for this task.Main skills used/acquired: negotiation, agile project management, task optimization.

Brisbane, Qld, Australia

The Fantauzzo Hotel (now Crystalbrook Collection), was part of Accor Art Series Hotels. Main tasks included attending the guests, organising the function rooms and reorganising any stock storage locations.Soft skills acquired while working for Accor were my fluency in English, the excellence in guest attendance, teached by Accor Hotels, and the easiness to perform tasks as a team.

Campo Grande Area, Brazil

Responsible for the cattle work team and for the KPI of weight gain from the animals, while also following the strategic planning. Besides these, the verification of the safety stock of all inputs from the property was also a key role.Soft skills acquired were the decision making and team management.

Campo Grande Area, Brazil

Feasibility analysis for the production of sheets at the hospital versus bidding, and the proposition for the reduction of costs with the outsourced cleaning sector, with an estimate of R$1,000,000.00 saved in a year. In addition to these, a report for the better allocation of the IT Sector employees was delivered, based on the Pareto Analysis.Soft skills acquired on this role were the proactivity to deliver results and the practical knowledge of how to obtain information and data required to create KPI`s.

Ufms, Campo Grande,Ms, Brasil

The representation of the Junior Enterprise towards people and events, organising the other employees functions and bureaucratic issues and establish partnerships with clients and associations.Soft skills acquired while in the Junior Enterprise Movement were the negotioation used with clients and project management.