Luis Fonseca

Luis Fonseca Email and Phone Number

Senior Manager Customer Care @ AUTODOC
Lisbon, Portugal
Luis Fonseca's Location
Cascais, Lisbon, Portugal, Portugal
Luis Fonseca's Contact Details

Luis Fonseca work email

Luis Fonseca personal email

About Luis Fonseca

Luis Fonseca is a Senior Manager Customer Care at AUTODOC. He possess expertise in team management, call centers, contact center operations, performance management, team leadership and 39 more skills. He is proficient in English, French, Spanish and Portuguese.

Luis Fonseca's Current Company Details
AUTODOC

Autodoc

View
Senior Manager Customer Care
Lisbon, Portugal
Website:
autodoc.com.au
Employees:
2429
Luis Fonseca Work Experience Details
  • Autodoc
    Senior Manager Customer Care
    Autodoc
    Lisbon, Portugal
  • Autodoc
    Head Of Contact Center - Portugal
    Autodoc Jan 2023 - Present
    Lisbon, Portugal
  • Concentrix
    Operations Manager
    Concentrix Oct 2019 - Dec 2022
    Lisbon, Lisbon, Portugal
  • Indra
    Service Delivery Manager
    Indra Aug 2014 - Jul 2017
    Lisbon Area, Portugal
  • Randstad
    Service Delivery Manager
    Randstad Mar 2006 - May 2014
    Lisbon Area, Portugal
  • Sonaecom
    Coordinator
    Sonaecom Nov 1999 - Mar 2006
    Lisbon Area, Portugal
  • Vedior
    Service Delivery Manager
    Vedior Nov 1998 - Nov 1999
    Lisbon Area, Portugal
  • Telecel, Sa
    Supervisor
    Telecel, Sa Mar 1996 - Nov 1998
    Lisbon Area, Portugal

Luis Fonseca Skills

Team Management Call Centers Contact Center Operations Performance Management Team Leadership Customer Experience Customer Service Outsourcing Telecommunications Call Center Management Operations Management Contact Centers Project Management Negotiation Business Strategy Process Improvement Change Management Coaching Human Resources Employee Relations Recruiting Crm Talent Management Organizational Development Business Process Improvement Training Itil Planning Customer Satisfaction Team Building Portuguese People Management Bpo Project Planning Microsoft Office Teamwork Account Management Workforce Management Leadership Customer Relations Service Delivery Energy Back Office

Luis Fonseca Education Details

Frequently Asked Questions about Luis Fonseca

What company does Luis Fonseca work for?

Luis Fonseca works for Autodoc

What is Luis Fonseca's role at the current company?

Luis Fonseca's current role is Senior Manager Customer Care.

What is Luis Fonseca's email address?

Luis Fonseca's email address is lf****@****ail.com

What schools did Luis Fonseca attend?

Luis Fonseca attended Nova Fcsh, Twofold - Academia De Formação.

What skills is Luis Fonseca known for?

Luis Fonseca has skills like Team Management, Call Centers, Contact Center Operations, Performance Management, Team Leadership, Customer Experience, Customer Service, Outsourcing, Telecommunications, Call Center, Management, Operations Management.

Who are Luis Fonseca's colleagues?

Luis Fonseca's colleagues are Serghei Baranov, Ivan Orel, Anastasiya Lodizhenko, Maksym Pavlov, Mahendra Narshi Dhokia, Lena Voitova, Albert Tuekam.

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