Industrial Engineer with over 8 years of experience in the automotive manufacturing industry, specializing in logistics and supply chain management. Expertise includes leading cross-functional teams, optimizing production processes, and implementing strategic initiatives to drive operational efficiency and cost savings. Skilled in SAP ERP, Microsoft Office and advanced data analytics for informed decision-making. Recognized for promoting a culture of continuous improvement and achieving measurable results that enhance profitability and customer satisfaction.
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Customer Service ManagerJkk PackMexico City, Cdmx, Mx -
Customer Service RepresentativeLcbo Nov 2023 - PresentNorth York, Ontario, Canada -
Operations AgentLet'S Get Moving Jun 2023 - Aug 2023Toronto, Ontario, Canada-Managed end-to-end logistics for residential and commercial moves, overseeing a team+50 movers and drivers.-Coordinated schedules, assigned tasks, and optimized routes to maximize efficiency and meet client deadlines.-Provided exceptional customer service by promptly addressing inquiries, resolving issues, and ensuring customer satisfaction throughout the moving process. -
Senior Materials AnalystTenneco Apr 2020 - Apr 2023Puebla, México- Managed daily, weekly, and monthly KPIs for inventory level, days of inventory, inventory turnover, excesses, obsoletes, and deliveries, ensuring alignment with company goals for over 30 months.- Worked closely with over 60 vendors from America, Europe, and Asia, ensuring compliance with contract terms and delivery schedules, maintaining a supplier service level of over 90% individually and an overall average exceeding 95%.- Achieved logistics savings of over $60,000 USD in three years by recovering obsolete materials, optimizing supplier collection routes with FCA incoterms, and re-parameterizing material master data.-Facilitated unique data analyses to support key projects, utilizing advanced tools like Microsoft Excel, PowerPoint, Access, PowerBI, SQL, and Python for data mining, testing, and measurement of supply chain analytics.- Drove improvements to the MRP process by ensuring Master Data accuracy in raw materials, sub-assemblies, and finished products, contributing to efficient and error-free operations.- Named the CLEAN AIR Division North American MP&L Employee of the Month in April 2021, recognizing outstanding performance and leadership in managing supply chain activities and achieving department objectives. -
Master Production SchedulerBocar Group May 2019 - Mar 2020Lerma, México, México- Ensured a 95% accuracy in customer demand forecasting by monitoring the transmission of EDI data in SAP, analyzing variations in releases, and validating customer demand changes within trade agreements.- Successfully coordinated with 20+ vendors across America, Europe, and Asia, maintaining compliance with contract terms and achieving on-time delivery performance above 95%.- Developed and optimized detailed weekly production schedules for 20+ plastic injection molding machines, 20 welding stations, and 12 air vent assembly lines, achieving a production plan compliance rate of 98%.- Supervised raw material, Work in Process (WIP), and finished goods warehouses, ensuring efficient storage, receiving, and shipping processes. Reduced excess and obsolete materials by 20% through improved inventory management practices.- Implemented cycle counting procedures and problem-solving tools such as 8D's, A3 reports, and 5W analysis, resulting in a 15% reduction in production delays and enhancing Overall Equipment Effectiveness (OEE) by 20%- Led cross-functional teams in projects focused on process improvements, achieving a 25% increase in operational efficiency and reducing lead times by 20%. -
Materials PlannerBocar Group Apr 2018 - May 2019Mexico City, Mexico -
Production SchedulerBocar Group Aug 2017 - Apr 2018Mexico City, Mexico -
Mro PlannerBocar Group Jun 2016 - Jul 2017Mexico City, Mexico
Luis Gutierrez Education Details
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Business Administration And Management, General -
Industrial Engineering
Frequently Asked Questions about Luis Gutierrez
What company does Luis Gutierrez work for?
Luis Gutierrez works for Jkk Pack
What is Luis Gutierrez's role at the current company?
Luis Gutierrez's current role is Customer Service Manager.
What schools did Luis Gutierrez attend?
Luis Gutierrez attended Toronto School Of Management, Unidad Profesional Interdisciplinaria De Ingeniería Y Ciencias Sociales Y Administrativas.
Who are Luis Gutierrez's colleagues?
Luis Gutierrez's colleagues are Claudia Contreras, Omar Del Moral, Moises Ramos Caballero, Itzel Danae Carrillo Díaz, Direct Auto, Roberto Carlos Rodriguez Avalos, Esmanur Keskin.
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Luis Gutierrez
Monterrey, Nle -
1hotmail.com
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Luis Gutiérrez
Digital Innovative Solutions Manager | Industry 4.0 & Digital Transformation Practitioner | Phd Candidate In BaVeracruz, Ver -
Luis Gutiérrez
Pmp / Strategic Planning / Revenue Management / Gtm Models / Revenue ManagementGuadalajara, Jal
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