In my role as Assistant Manager at Belle Tire, I successfully led teams to boost employee engagement and enhance customer relations. • Utilized independent decision-making skills to positively impact company success.• Applied training and morale-building abilities to match employees with roles for maximum performance.

• Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.• Helped with planning schedules and delegating assignments to meet coverage and service demands.• Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.• Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.• Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.• Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.• Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.• Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.

• Completed on-time deliveries by choosing best and most efficient routes.• Operated vehicle safely in highly congested areas with no traffic violations.• Completed rush deliveries on tight timetables to satisfy customer needs.• Delivered packages to customer doorsteps and business offices.• Communicated customer complaints, requests and feedback to company management for swift resolution.• Loaded truck and properly secured items to prevent damage for deliveries.• Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.• Kept detailed records of completed or in-progress deliveries using hand-held devices and camera images.• Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.• Maintained organized, clean and professional vehicle to protect company reputation with customers.• Successfully avoided time delivery delays by carefully planning best routes.

• Kept bar presentable and well-stocked to meet customer needs.• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.• Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.• Followed alcohol awareness procedures for preventing excessive guest intoxication.• Set up bar for operation, obtained cash bank and stocked service bar.• Kept alcoholic beverages well-stocked and organized to meet expected demands.• Adhered to state laws regarding alcoholic beverage services and customer regulations.• Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.• Maintained secure cash drawers, promptly resolving discrepancies in daily totals.• Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.• Managed cash and bar revenue during special promotions or sporting events.• Consulted with managers to organize special events and promotions.

Work with HR leader to anticipate and address specific talent and staffing needs for each area of the business.Execute intentional recruiting efforts to help store leaders find and hire talent with the right skills and experiences to best serve their guest.Support the training needs of your store's sales force and be an advocate for continuous learning.Be an expert resource for scheduling systems and pay practices.Act as an open door by listening to team members and collaborating with appropriate leaders to take action as needed.Deliver on all Human Resources operational and cyclical programs.Demonstrate a culture of ethical conduct, safety and compliance.Advanced knowledge of using Microsoft Word, Outlook, Excel, and PowerPoint.Excellent interpersonal and communication skills.Ability to exercise discretion and showcase professional judgment

Pick items for guest orders accurately and quickly; meeting service and required ship time standards.Properly prepare, pack and sort guest orders for shipment using correct materials in a timely manner.Meet pick and pack productivity expectations and INF goals.Complete return to stock tasks according to best practice.Monitor and communicate with leader when supplies are needed.Model excellent service by greeting all guests in the area when picking orders.Properly use equipment while following safety best practices.Resolved issues quickly to maintain productivity goals.Sought out ways to go above and beyond job requirement.Contributed to team success by completing jobs quickly and accurately.Pursued learning opportunities to advance knowledge and take on leadership position.

• Picked up vehicles from and delivered vehicles to customers as directed by management.• Kept new and used vehicle lots neat and orderly and moved cars as directed by general manager in accordance with dealership display standards.• Maintained new and used vehicle inventory appearance and performance by cleaning interior and exterior of vehicles, replenishing fluids and replacing batteries.• Maintained and kept lot clean from trash and debris to promote proper vehicle display.• Washed, waxed and buffed vehicle bodies for professional shine.• Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.• Maintained car detailing equipment and supplies in optimal condition for daily demands.• Washed cars and trucks daily for auto dealership.• Communicated with coworkers and managers about completed duties.

• Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.• Helped with planning schedules and delegating assignments to meet coverage and service demands.• Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.• Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.• Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.• Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.• Monitored security and handled incidents calmly.• Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.• Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.• Planned team-building exercises to increase employee performance and job satisfaction.