Luis Dale Gascon Email and Phone Number
You can call me Luis! I'm currently studying computer science at TU and I genuinely enjoy it. I love learning about the different problems people have faced and the elegant solutions that they've come up with.I'm a teaching assistant for a general computer science course at TU and also provide technical support for the Cyber4All Center.I always find joy in helping others, especially when it comes to technology. Having worked as a cell phone repair technician and a classroom technology assistant for my university, I've learned the importance of communicating ideas while keeping things simple because what may seem trivial to you, might be not trivial to others, and vice versa. I was also able to transfer that joy in helping others in my coursework.
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Technology AssistantTowson UniversityWashington, Dc, Us -
Technology AssistantTowson University Aug 2024 - PresentTowson, Maryland, United States- Troubleshoot desktops, laptops, audio-visual equipment, and IoT devices- Assist staff and faculty with the utilization of classroom technology -
Computer Science Teaching AssistantTowson University Aug 2024 - PresentTowson, Maryland, United States- Instructed students on binary, decimal, and hexadecimal counting systems, and mastering the conversion techniques between them -
Junior Software DeveloperSecured Inc. May 2024 - Aug 2024Towson, Maryland, United States• Collaborated in the rewrite of legacy RESTful API microservices into a monolith with improved error logging and developer experience• Wrote extensive unit and end-to-end tests using Jest for each API endpoint implemented, ensuring high code coverage and enhanced reliability• Designed and implement Python scripts to automate modifications on local development environments• Developed GraphQL queries and Mongo aggregations to allow filtering of information on dynamic web pages -
Classroom Technologies SupportTowson University Oct 2021 - Jun 2024Towson, Maryland, United States- Collected data on A/V equipment present in classrooms- Validated data through automation using Excel formulas and VBA- Developed SQL queries to generate reports- Maintained department website that showcases the technology present for each rooms- Collaborated alongside engineers in diagnosing networking issues- Troubleshoot and applied appropriate fix for problematic A/V equipment- Create a wiki to document responsibilities via MkDocs to ease onboarding of new student… Show more - Collected data on A/V equipment present in classrooms- Validated data through automation using Excel formulas and VBA- Developed SQL queries to generate reports- Maintained department website that showcases the technology present for each rooms- Collaborated alongside engineers in diagnosing networking issues- Troubleshoot and applied appropriate fix for problematic A/V equipment- Create a wiki to document responsibilities via MkDocs to ease onboarding of new student hires Show less -
Remote TechnicianUbreakifix Nov 2020 - Jun 2021Rockville, Maryland, United States- Traveled using company van with the proper equipment to provide on-site diagnosis and fast professional repairs on mobile devices. - Assisted customers over the phone or in-person when it comes to backing up their data, or configuring their device to be eligible for repairs.- Performed rigorous testing provided by the manufacturer to ensure the customer's device is in complete working order. -
Access AssistantPima Community College Feb 2019 - May 2020Tucson, Arizona Area- Helped individual students in classrooms who may not find the classroom resources accessible. Converted documents to a certain format that allows screen readers to easily read the contents to the user.- Provided technical knowledge in troubleshooting software and hardware issues in the classroom to allow instructors to continue teaching.- Captioned educational videos under DCMP guidelines using Camtasia.- Recommended a shared network drive across computers in the office to… Show more - Helped individual students in classrooms who may not find the classroom resources accessible. Converted documents to a certain format that allows screen readers to easily read the contents to the user.- Provided technical knowledge in troubleshooting software and hardware issues in the classroom to allow instructors to continue teaching.- Captioned educational videos under DCMP guidelines using Camtasia.- Recommended a shared network drive across computers in the office to stream line the review process.- During the pandemic, continued working from home by researching and using open source alternatives to Camtasia. Show less
Luis Dale Gascon Skills
Luis Dale Gascon Education Details
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3.4 Gpa
Frequently Asked Questions about Luis Dale Gascon
What company does Luis Dale Gascon work for?
Luis Dale Gascon works for Towson University
What is Luis Dale Gascon's role at the current company?
Luis Dale Gascon's current role is Technology Assistant.
What schools did Luis Dale Gascon attend?
Luis Dale Gascon attended Towson University, Pima Community College.
What skills is Luis Dale Gascon known for?
Luis Dale Gascon has skills like Office Equipment, Typing, Programming.
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